Customer Support Engineer salary in New Zealand

Average Yearly Salary of Customer Support Engineer in New Zealand is approximately 128,832 NZD (64,373 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Customer Support Engineer do?

A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.

Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology

How much does Customer Support Engineer make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Customer Support Engineer a well paid job?

Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Customer Support Engineer?

High salary for Customer Support Engineer would be somewhere between 141,715 NZD and 186,806 NZD. However this is an estimation based on Gaussian Distribution.

How much can you save working as Customer Support Engineer in New Zealand?

Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 128,832 NZD
Estimated Monthly Salary: 10,736 NZD
Estimated Weekly Salary: 2,478 NZD per week
Estimated Hourly Salary: 62 NZD per hour
By working as Customer Support Engineer a person can save up to 3,426 USD per month or 41,112 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in New Zealand, see costs of living in New Zealand.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Customer Support Engineer

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in New Zealand

Data as of 2025

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