Home > Salary > New Zealand > Customer Service Representative
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.
Estimated Yearly Salary: 68,020 NZD
Estimated Monthly Salary: 5,668 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,458 NZD
Estimated Weekly Salary: 1,260 NZD per week
Estimated Hourly Salary: 31 NZD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 33,815 USD
Estimated Monthly Salary: 2,818 USD
Estimated Weekly Salary: 650 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 68,020 NZD
Estimated Monthly Salary: 5,668 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
By working as Customer Service Representative a person can save up to 880 USD per month or 10,554 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for Customer Service Representative
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Fiction writer (118,080 NZD per year, pre-tax.)
Reimbursement supervisor (101,418 NZD per year, pre-tax.)
Senior maintenance manager (123,524 NZD per year, pre-tax.)
Aviation maintenance inspector (76,399 NZD per year, pre-tax.)
Insurance underwriter commercial property (88,079 NZD per year, pre-tax.)
Customer Service Representative salary in New Zealand
Average Yearly Salary of Customer Service Representative in New Zealand is approximately 68,020 NZD (33,815 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Representative do?
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.Skills: customer service, problem-solving, communication skills, multitasking, conflict resolution, attention to detail
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Representative make?
Salary details
How much does Customer Service Representative make?Estimated Yearly Salary: 68,020 NZD
Estimated Monthly Salary: 5,668 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 65,498 NZDEstimated Monthly Salary: 5,458 NZD
Estimated Weekly Salary: 1,260 NZD per week
Estimated Hourly Salary: 31 NZD per hour
Last revision of data: 2024-01-03Customer Service Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 33,815 USD
Estimated Monthly Salary: 2,818 USD
Estimated Weekly Salary: 650 USD per week
Estimated Hourly Salary: 16 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in New Zealand.
Comparison shows that a person working as Customer Service Representative in New Zealand earns on average:
0.84 times the average salary (or 84% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in New Zealand.
Comparison shows that a person working as Customer Service Representative in New Zealand earns on average:
0.84 times the average salary (or 84% of average salary).
Is Customer Service Representative a well paid job?
Yes, our data show that Customer Service Representative is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Representative?
High salary for Customer Service Representative would be somewhere between 74,822 NZD and 98,629 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Representative in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 68,020 NZD
Estimated Monthly Salary: 5,668 NZD
Estimated Weekly Salary: 1,308 NZD per week
Estimated Hourly Salary: 33 NZD per hour
By working as Customer Service Representative a person can save up to 880 USD per month or 10,554 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Representative
Australia is 42,175 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in New Zealand
(1,008,623 NZD per year, pre-tax.)
2. Cardiologist
(843,890 NZD per year, pre-tax.)
(810,735 NZD per year, pre-tax.)
(786,864 NZD per year, pre-tax.)
5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
(769,764 NZD per year, pre-tax.)
7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
(767,202 NZD per year, pre-tax.)
(766,991 NZD per year, pre-tax.)
Data as of 2025Random salary:
Fiction writer (118,080 NZD per year, pre-tax.)
Reimbursement supervisor (101,418 NZD per year, pre-tax.)
Senior maintenance manager (123,524 NZD per year, pre-tax.)
Aviation maintenance inspector (76,399 NZD per year, pre-tax.)
Insurance underwriter commercial property (88,079 NZD per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=new-zealand&job=customer-service-representative'><img src='https://optisalary.com/wp-content/graphs/salary/customer-service-representative-salary-in-new-zealand-2025.jpg' alt='customer service representative salary in new zealand 2025' title='customer service representative salary in new zealand 2025' /></a>
Please note:The salary estimates on optisalary.com are meant for informational purposes only.
All salary data on optisalary.com are for reference use only. We gather data from various trusted sources, yet cannot guarantee complete precision. Before making career decisions, visitors should consult additional authoritative sources. Salaries fluctuate due to various factors, including economic conditions, job market trends, and geographic location. We deny any responsibility for misrepresentations in the salary estimates provided here. Your use with optisalary.com indicates agreement of this disclaimer.
All salary figures on optisalary.com are for reference purposes only. We compile data from various reliable sources, yet cannot guarantee complete precision. Before making financial decisions, users should consult additional verified sources. Salaries fluctuate due to several factors, including economic conditions, job market trends, and geographic location. We disclaim any liability for errors in the salary information provided here. Your engagement with optisalary.com indicates agreement of this disclaimer.