Home > Salary > New Zealand > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 51,373 NZD
Estimated Monthly Salary: 4,281 NZD
Estimated Weekly Salary: 988 NZD per week
Estimated Hourly Salary: 25 NZD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,138 NZD
Estimated Weekly Salary: 955 NZD per week
Estimated Hourly Salary: 24 NZD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 25,662 USD
Estimated Monthly Salary: 2,139 USD
Estimated Weekly Salary: 494 USD per week
Estimated Hourly Salary: 12 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 51,373 NZD
Estimated Monthly Salary: 4,281 NZD
Estimated Weekly Salary: 988 NZD per week
Estimated Hourly Salary: 25 NZD per hour
By working as Call Center Agent a person can save up to 200 USD per month or 2,401 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Director of human resources (hr) (138,181 NZD per year, pre-tax.)
Sales and marketing analyst (78,541 NZD per year, pre-tax.)
Residential remodeler (49,266 NZD per year, pre-tax.)
Jailer (36,415 NZD per year, pre-tax.)
911 dispatcher (61,272 NZD per year, pre-tax.)
Call Center Agent salary in New Zealand
Average Yearly Salary of Call Center Agent in New Zealand is approximately 51,373 NZD (25,662 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 51,373 NZD
Estimated Monthly Salary: 4,281 NZD
Estimated Weekly Salary: 988 NZD per week
Estimated Hourly Salary: 25 NZD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 49,652 NZDEstimated Monthly Salary: 4,138 NZD
Estimated Weekly Salary: 955 NZD per week
Estimated Hourly Salary: 24 NZD per hour
Last revision of data: 2024-01-03Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 25,662 USD
Estimated Monthly Salary: 2,139 USD
Estimated Weekly Salary: 494 USD per week
Estimated Hourly Salary: 12 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
New Zealand, a beautiful island country in the southwestern Pacific Ocean, is known for its stunning landscapes, diverse wildlife, and vibrant Maori culture. With a population of around 5 million people, it is sparsely populated compared to its size. The country covers an area of approximately 268,000 square kilometers and consists of two main islands, the North Island and the South Island, along with numerous smaller islands.
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in New Zealand.
Comparison shows that a person working as Call Center Agent in New Zealand earns on average:
0.64 times the average salary (or 64% of average salary).
Estimated national average yearly salary is 80,807 NZD (48,460 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in New Zealand.
Comparison shows that a person working as Call Center Agent in New Zealand earns on average:
0.64 times the average salary (or 64% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 56,510 NZD and 74,491 NZD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in New Zealand?
Living in New Zealand the approximate monthly expenses are: 1,938 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 51,373 NZD
Estimated Monthly Salary: 4,281 NZD
Estimated Weekly Salary: 988 NZD per week
Estimated Hourly Salary: 25 NZD per hour
By working as Call Center Agent a person can save up to 200 USD per month or 2,401 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in New Zealand, see costs of living in New Zealand.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Australia, Fiji, New Caledonia, Tonga, Samoa. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Australia is 32,101 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in New Zealand
(1,008,623 NZD per year, pre-tax.)
2. Cardiologist
(843,890 NZD per year, pre-tax.)
(810,735 NZD per year, pre-tax.)
(786,864 NZD per year, pre-tax.)
5. Neurosurgeon
(786,039 NZD per year, pre-tax.)
(769,764 NZD per year, pre-tax.)
7. Oncologist
(768,008 NZD per year, pre-tax.)
(767,682 NZD per year, pre-tax.)
(767,202 NZD per year, pre-tax.)
(766,991 NZD per year, pre-tax.)
Data as of 2025Random salary:
Director of human resources (hr) (138,181 NZD per year, pre-tax.)
Sales and marketing analyst (78,541 NZD per year, pre-tax.)
Residential remodeler (49,266 NZD per year, pre-tax.)
Jailer (36,415 NZD per year, pre-tax.)
911 dispatcher (61,272 NZD per year, pre-tax.)
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