Home > Salary > Netherlands > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 79,623 EUR
Estimated Monthly Salary: 6,635 EUR
Estimated Weekly Salary: 1,531 EUR per week
Estimated Hourly Salary: 38 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,416 EUR
Estimated Weekly Salary: 1,481 EUR per week
Estimated Hourly Salary: 37 EUR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 79,854 USD
Estimated Monthly Salary: 6,655 USD
Estimated Weekly Salary: 1,536 USD per week
Estimated Hourly Salary: 38 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 79,623 EUR
Estimated Monthly Salary: 6,635 EUR
Estimated Weekly Salary: 1,531 EUR per week
Estimated Hourly Salary: 38 EUR per hour
By working as Quality Assurance Manager Call Centers a person can save up to 4,357 USD per month or 52,288 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Netherlands, see costs of living in Netherlands.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Manager Call Centers salary in Netherlands
Average Yearly Salary of Quality Assurance Manager Call Centers in Netherlands is approximately 79,623 EUR (79,854 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 79,623 EUR
Estimated Monthly Salary: 6,635 EUR
Estimated Weekly Salary: 1,531 EUR per week
Estimated Hourly Salary: 38 EUR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 76,996 EUREstimated Monthly Salary: 6,416 EUR
Estimated Weekly Salary: 1,481 EUR per week
Estimated Hourly Salary: 37 EUR per hour
Last revision of data: 2024-01-03Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 79,854 USD
Estimated Monthly Salary: 6,655 USD
Estimated Weekly Salary: 1,536 USD per week
Estimated Hourly Salary: 38 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The Netherlands, often referred to as Holland, is a country located in Northwestern Europe. It has a population of approximately 17.5 million people and covers an area of about 41,500 square kilometers. The country is known for its flat landscape, extensive canal systems, windmills, and tulip fields. The Netherlands is famous for its progressive and liberal culture, with Amsterdam being the capital and largest city.
Estimated national average yearly salary is 52,330 EUR (57,430 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Netherlands.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Netherlands earns on average:
1.52 times the average salary (or 152% of average salary).
Estimated national average yearly salary is 52,330 EUR (57,430 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Netherlands.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Netherlands earns on average:
1.52 times the average salary (or 152% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 87,585 EUR and 115,453 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Netherlands?
Living in Netherlands the approximate monthly expenses are: 2,297 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 79,623 EUR
Estimated Monthly Salary: 6,635 EUR
Estimated Weekly Salary: 1,531 EUR per week
Estimated Hourly Salary: 38 EUR per hour
By working as Quality Assurance Manager Call Centers a person can save up to 4,357 USD per month or 52,288 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Netherlands, see costs of living in Netherlands.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Belgium, Germany. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Belgium is 67,677 USD
Germany is 73,989 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Netherlands
(599,988 EUR per year, pre-tax.)
2. Cardiologist
(500,141 EUR per year, pre-tax.)
(482,247 EUR per year, pre-tax.)
4. Neurosurgeon
(466,119 EUR per year, pre-tax.)
(465,662 EUR per year, pre-tax.)
(457,203 EUR per year, pre-tax.)
7. Urologist
(456,272 EUR per year, pre-tax.)
(456,212 EUR per year, pre-tax.)
9. Oncologist
(455,338 EUR per year, pre-tax.)
10. Plastic surgeon
(455,115 EUR per year, pre-tax.)
Data as of 2025Random salary:
Hair dresser (22,536 EUR per year, pre-tax.)
Landscape assistant (28,782 EUR per year, pre-tax.)
Aviation manager (125,460 EUR per year, pre-tax.)
Gynecologist (193,742 EUR per year, pre-tax.)
Home care worker (28,578 EUR per year, pre-tax.)
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