Home > Salary > Nepal > It Customer Service Analyst
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Estimated Yearly Salary: 631,716 NPR
Estimated Monthly Salary: 52,643 NPR
Estimated Weekly Salary: 12,148 NPR per week
Estimated Hourly Salary: 304 NPR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 50,967 NPR
Estimated Weekly Salary: 11,762 NPR per week
Estimated Hourly Salary: 294 NPR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 4,557 USD
Estimated Monthly Salary: 380 USD
Estimated Weekly Salary: 88 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 631,716 NPR
Estimated Monthly Salary: 52,643 NPR
Estimated Weekly Salary: 12,148 NPR per week
Estimated Hourly Salary: 304 NPR per hour
By working as It Customer Service Analyst a person can save up to 86 USD per month or 1,034 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Nepal, see costs of living in Nepal.
Estimated Yearly Salary for It Customer Service Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Sap pi consultant (1,432,050 NPR per year, pre-tax.)
Dockhanddriver (761,715 NPR per year, pre-tax.)
Pantry chef garde manger (540,812 NPR per year, pre-tax.)
Senior level and layout designer (1,779,339 NPR per year, pre-tax.)
National category manager (1,767,311 NPR per year, pre-tax.)
It Customer Service Analyst salary in Nepal
Average Yearly Salary of It Customer Service Analyst in Nepal is approximately 631,716 NPR (4,557 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Service Analyst do?
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Skills: IT support, customer service, technical troubleshooting, communication skills, problem-solving, documentation.
Job industry: Information technology
Job industry: Information technology
How much does It Customer Service Analyst make?
Salary details
How much does It Customer Service Analyst make?Estimated Yearly Salary: 631,716 NPR
Estimated Monthly Salary: 52,643 NPR
Estimated Weekly Salary: 12,148 NPR per week
Estimated Hourly Salary: 304 NPR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 611,600 NPREstimated Monthly Salary: 50,967 NPR
Estimated Weekly Salary: 11,762 NPR per week
Estimated Hourly Salary: 294 NPR per hour
Last revision of data: 2024-01-02It Customer Service Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,557 USD
Estimated Monthly Salary: 380 USD
Estimated Weekly Salary: 88 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Nepal is a landlocked country situated in South Asia. It is bordered by China to the north and India to the south, east, and west. With a population of approximately 30 million people, Nepal is known for its rich cultural heritage and diverse ethnic groups. The country covers an area of about 147,516 square kilometers, making it relatively small in size compared to its neighboring countries.
Estimated national average yearly salary is 935,997 NPR (7,340 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Nepal.
Comparison shows that a person working as It Customer Service Analyst in Nepal earns on average:
0.67 times the average salary (or 67% of average salary).
Estimated national average yearly salary is 935,997 NPR (7,340 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Nepal.
Comparison shows that a person working as It Customer Service Analyst in Nepal earns on average:
0.67 times the average salary (or 67% of average salary).
Is It Customer Service Analyst a well paid job?
No, our data shows that It Customer Service Analyst is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Service Analyst might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Customer Service Analyst?
High salary for It Customer Service Analyst would be somewhere between 694,888 NPR and 915,988 NPR. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Service Analyst in Nepal?
Living in Nepal the approximate monthly expenses are: 294 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 631,716 NPR
Estimated Monthly Salary: 52,643 NPR
Estimated Weekly Salary: 12,148 NPR per week
Estimated Hourly Salary: 304 NPR per hour
By working as It Customer Service Analyst a person can save up to 86 USD per month or 1,034 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Nepal, see costs of living in Nepal.
Salary comparison to region and neighbouring coutries
Country's neighbours are: India, China. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Service Analyst
India is 13,897 USD
China is 7,961 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Nepal
(10,629,349 NPR per year, pre-tax.)
2. Cardiologist
(8,881,157 NPR per year, pre-tax.)
(8,585,789 NPR per year, pre-tax.)
(8,315,793 NPR per year, pre-tax.)
5. Neurosurgeon
(8,292,742 NPR per year, pre-tax.)
6. Urologist
(8,100,616 NPR per year, pre-tax.)
(8,093,498 NPR per year, pre-tax.)
(8,083,986 NPR per year, pre-tax.)
(8,083,401 NPR per year, pre-tax.)
10. Dermatologist
(8,081,087 NPR per year, pre-tax.)
Data as of 2025Random salary:
Sap pi consultant (1,432,050 NPR per year, pre-tax.)
Dockhanddriver (761,715 NPR per year, pre-tax.)
Pantry chef garde manger (540,812 NPR per year, pre-tax.)
Senior level and layout designer (1,779,339 NPR per year, pre-tax.)
National category manager (1,767,311 NPR per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=nepal&job=it-customer-service-analyst'><img src='https://optisalary.com/wp-content/graphs/salary/it-customer-service-analyst-salary-in-nepal-2025.jpg' alt='it customer service analyst salary in nepal 2025' title='it customer service analyst salary in nepal 2025' /></a>
Please note:This website presents salary estimates for educational purposes exclusively.
By visiting this website, you acknowledge that salary details are subject to change.
The salary figures on this website are meant for reference purposes only. We collect salary data from multiple providers, but do not guarantee complete precision. Users should independently confirm salaries before making career commitments. Salary fluctuations occur due to industry standards, demand shifts, and location. We disclaim any warranty regarding the validity of the listed salary data. By using this site, you acknowledge that salary data is not definitive.