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A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Estimated Yearly Salary: 315,669 MAD
Estimated Monthly Salary: 26,306 MAD
Estimated Weekly Salary: 6,071 MAD per week
Estimated Hourly Salary: 152 MAD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 25,479 MAD
Estimated Weekly Salary: 5,880 MAD per week
Estimated Hourly Salary: 147 MAD per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 28,747 USD
Estimated Monthly Salary: 2,396 USD
Estimated Weekly Salary: 553 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 315,669 MAD
Estimated Monthly Salary: 26,306 MAD
Estimated Weekly Salary: 6,071 MAD per week
Estimated Hourly Salary: 152 MAD per hour
By working as Utility Complaints Investigator a person can save up to 1,796 USD per month or 21,547 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Estimated Yearly Salary for Utility Complaints Investigator
Last revision of data: 2025-01-04
Data as of 2025
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Utility Complaints Investigator salary in Morocco
Average Yearly Salary of Utility Complaints Investigator in Morocco is approximately 315,669 MAD (28,747 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Utility Complaints Investigator do?
A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Skills: Utility complaints investigator, Complaint resolution, Customer service, Regulatory compliance, Problem-solving, Analytical skills
Job industry: Utilities
Job industry: Utilities
How much does Utility Complaints Investigator make?
Salary details
How much does Utility Complaints Investigator make?Estimated Yearly Salary: 315,669 MAD
Estimated Monthly Salary: 26,306 MAD
Estimated Weekly Salary: 6,071 MAD per week
Estimated Hourly Salary: 152 MAD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 305,745 MADEstimated Monthly Salary: 25,479 MAD
Estimated Weekly Salary: 5,880 MAD per week
Estimated Hourly Salary: 147 MAD per hour
Last revision of data: 2024-01-08Utility Complaints Investigator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 28,747 USD
Estimated Monthly Salary: 2,396 USD
Estimated Weekly Salary: 553 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Morocco is a country located in North Africa. It has a population of approximately 36 million people and covers an area of about 446,550 square kilometers. The country is known for its diverse landscapes, including the Atlas Mountains, Sahara Desert, and coastal regions.
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Morocco.
Comparison shows that a person working as Utility Complaints Investigator in Morocco earns on average:
2.1 times the average salary (or 210% of average salary).
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Morocco.
Comparison shows that a person working as Utility Complaints Investigator in Morocco earns on average:
2.1 times the average salary (or 210% of average salary).
Is Utility Complaints Investigator a well paid job?
Yes, our data show that Utility Complaints Investigator is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Utility Complaints Investigator?
High salary for Utility Complaints Investigator would be somewhere between 347,236 MAD and 457,720 MAD. However this is an estimation based on Gaussian Distribution.How much can you save working as Utility Complaints Investigator in Morocco?
Living in Morocco the approximate monthly expenses are: 600 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 315,669 MAD
Estimated Monthly Salary: 26,306 MAD
Estimated Weekly Salary: 6,071 MAD per week
Estimated Hourly Salary: 152 MAD per hour
By working as Utility Complaints Investigator a person can save up to 1,796 USD per month or 21,547 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Western Sahara, Spain. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Utility Complaints Investigator
Algeria is 26,945 USD
Spain is 60,753 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Morocco
(1,720,305 MAD per year, pre-tax.)
2. Cardiologist
(1,434,963 MAD per year, pre-tax.)
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4. Neurosurgeon
(1,340,476 MAD per year, pre-tax.)
(1,339,746 MAD per year, pre-tax.)
(1,312,948 MAD per year, pre-tax.)
(1,311,162 MAD per year, pre-tax.)
(1,309,794 MAD per year, pre-tax.)
9. Urologist
(1,309,746 MAD per year, pre-tax.)
(1,308,087 MAD per year, pre-tax.)
Data as of 2025Random salary:
Senior program officer (196,159 MAD per year, pre-tax.)
Sap payroll consultant (259,500 MAD per year, pre-tax.)
Distance learning coordinator (156,475 MAD per year, pre-tax.)
Electrical engineer low voltage (135,429 MAD per year, pre-tax.)
Air crew member (118,500 MAD per year, pre-tax.)
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