Home > Salary > Morocco > Help Desk Team Leader
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Estimated Yearly Salary: 180,943 MAD
Estimated Monthly Salary: 15,079 MAD
Estimated Weekly Salary: 3,480 MAD per week
Estimated Hourly Salary: 87 MAD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 14,538 MAD
Estimated Weekly Salary: 3,355 MAD per week
Estimated Hourly Salary: 84 MAD per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 16,378 USD
Estimated Monthly Salary: 1,365 USD
Estimated Weekly Salary: 315 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 180,943 MAD
Estimated Monthly Salary: 15,079 MAD
Estimated Weekly Salary: 3,480 MAD per week
Estimated Hourly Salary: 87 MAD per hour
By working as Help Desk Team Leader a person can save up to 765 USD per month or 9,178 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Estimated Yearly Salary for Help Desk Team Leader
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Team Leader salary in Morocco
Average Yearly Salary of Help Desk Team Leader in Morocco is approximately 180,943 MAD (16,378 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Team Leader do?
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Skills: Help Desk, Team Leader, Technical Support, Customer Service, Troubleshooting, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Team Leader make?
Salary details
How much does Help Desk Team Leader make?Estimated Yearly Salary: 180,943 MAD
Estimated Monthly Salary: 15,079 MAD
Estimated Weekly Salary: 3,480 MAD per week
Estimated Hourly Salary: 87 MAD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 174,460 MADEstimated Monthly Salary: 14,538 MAD
Estimated Weekly Salary: 3,355 MAD per week
Estimated Hourly Salary: 84 MAD per hour
Last revision of data: 2024-01-02Help Desk Team Leader estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 16,378 USD
Estimated Monthly Salary: 1,365 USD
Estimated Weekly Salary: 315 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Morocco is a country located in North Africa. It has a population of approximately 36 million people and covers an area of about 446,550 square kilometers. The country is known for its diverse landscapes, including the Atlas Mountains, Sahara Desert, and coastal regions.
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Morocco.
Comparison shows that a person working as Help Desk Team Leader in Morocco earns on average:
1.21 times the average salary (or 121% of average salary).
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Morocco.
Comparison shows that a person working as Help Desk Team Leader in Morocco earns on average:
1.21 times the average salary (or 121% of average salary).
Is Help Desk Team Leader a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Help Desk Team Leader?
High salary for Help Desk Team Leader would be somewhere between 199,037 MAD and 262,367 MAD. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Team Leader in Morocco?
Living in Morocco the approximate monthly expenses are: 600 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 180,943 MAD
Estimated Monthly Salary: 15,079 MAD
Estimated Weekly Salary: 3,480 MAD per week
Estimated Hourly Salary: 87 MAD per hour
By working as Help Desk Team Leader a person can save up to 765 USD per month or 9,178 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Western Sahara, Spain. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Team Leader
Algeria is 15,264 USD
Spain is 34,789 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Morocco
(1,720,305 MAD per year, pre-tax.)
2. Cardiologist
(1,434,963 MAD per year, pre-tax.)
(1,385,679 MAD per year, pre-tax.)
4. Neurosurgeon
(1,340,476 MAD per year, pre-tax.)
(1,339,746 MAD per year, pre-tax.)
(1,312,948 MAD per year, pre-tax.)
(1,311,162 MAD per year, pre-tax.)
(1,309,794 MAD per year, pre-tax.)
9. Urologist
(1,309,746 MAD per year, pre-tax.)
(1,308,087 MAD per year, pre-tax.)
Data as of 2025Random salary:
Pharmaceutical technician (82,500 MAD per year, pre-tax.)
Civil engineer road highway (215,820 MAD per year, pre-tax.)
Airport operations supervisor (197,835 MAD per year, pre-tax.)
Project facilitator (191,019 MAD per year, pre-tax.)
Optical laboratory technician (67,595 MAD per year, pre-tax.)
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