Home > Salary > Morocco > Call Center Team Lead
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Estimated Yearly Salary: 122,678 MAD
Estimated Monthly Salary: 10,223 MAD
Estimated Weekly Salary: 2,359 MAD per week
Estimated Hourly Salary: 59 MAD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,892 MAD
Estimated Weekly Salary: 2,283 MAD per week
Estimated Hourly Salary: 57 MAD per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 11,192 USD
Estimated Monthly Salary: 933 USD
Estimated Weekly Salary: 215 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 122,678 MAD
Estimated Monthly Salary: 10,223 MAD
Estimated Weekly Salary: 2,359 MAD per week
Estimated Hourly Salary: 59 MAD per hour
By working as Call Center Team Lead a person can save up to 333 USD per month or 3,992 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Estimated Yearly Salary for Call Center Team Lead
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Team Lead salary in Morocco
Average Yearly Salary of Call Center Team Lead in Morocco is approximately 122,678 MAD (11,192 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Team Lead do?
A call center team lead is responsible for supervising a team of customer service representatives in a call center environment. They play a crucial role in ensuring smooth operations, maintaining high-quality customer interactions, and meeting performance targets. The team lead provides guidance and support to the team, monitors call quality, conducts performance evaluations, and identifies areas for improvement. They handle escalated customer issues, resolve conflicts, and make decisions to enhance customer satisfaction. Additionally, they collaborate with other departments to address customer concerns and provide regular reports on team performance to management.
Skills: Call Center Team Lead, Customer Service, Supervision, Performance Management, Conflict Resolution, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Team Lead make?
Salary details
How much does Call Center Team Lead make?Estimated Yearly Salary: 122,678 MAD
Estimated Monthly Salary: 10,223 MAD
Estimated Weekly Salary: 2,359 MAD per week
Estimated Hourly Salary: 59 MAD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 118,701 MADEstimated Monthly Salary: 9,892 MAD
Estimated Weekly Salary: 2,283 MAD per week
Estimated Hourly Salary: 57 MAD per hour
Last revision of data: 2024-01-02Call Center Team Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 11,192 USD
Estimated Monthly Salary: 933 USD
Estimated Weekly Salary: 215 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Morocco is a country located in North Africa. It has a population of approximately 36 million people and covers an area of about 446,550 square kilometers. The country is known for its diverse landscapes, including the Atlas Mountains, Sahara Desert, and coastal regions.
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Morocco.
Comparison shows that a person working as Call Center Team Lead in Morocco earns on average:
0.82 times the average salary (or 82% of average salary).
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Team Lead job salary compared to average salary in Morocco.
Comparison shows that a person working as Call Center Team Lead in Morocco earns on average:
0.82 times the average salary (or 82% of average salary).
Is Call Center Team Lead a well paid job?
Yes, our data show that Call Center Team Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Team Lead?
High salary for Call Center Team Lead would be somewhere between 134,946 MAD and 177,883 MAD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Team Lead in Morocco?
Living in Morocco the approximate monthly expenses are: 600 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 122,678 MAD
Estimated Monthly Salary: 10,223 MAD
Estimated Weekly Salary: 2,359 MAD per week
Estimated Hourly Salary: 59 MAD per hour
By working as Call Center Team Lead a person can save up to 333 USD per month or 3,992 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Western Sahara, Spain. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Team Lead
Algeria is 10,412 USD
Spain is 23,606 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Morocco
(1,720,305 MAD per year, pre-tax.)
2. Cardiologist
(1,434,963 MAD per year, pre-tax.)
(1,385,679 MAD per year, pre-tax.)
4. Neurosurgeon
(1,340,476 MAD per year, pre-tax.)
(1,339,746 MAD per year, pre-tax.)
(1,312,948 MAD per year, pre-tax.)
(1,311,162 MAD per year, pre-tax.)
(1,309,794 MAD per year, pre-tax.)
9. Urologist
(1,309,746 MAD per year, pre-tax.)
(1,308,087 MAD per year, pre-tax.)
Data as of 2025Random salary:
General claims agent (84,535 MAD per year, pre-tax.)
Hardware engineer (282,370 MAD per year, pre-tax.)
Painter i (103,500 MAD per year, pre-tax.)
Animal breeder (87,741 MAD per year, pre-tax.)
Orthodontics office manager (115,310 MAD per year, pre-tax.)
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