Home > Salary > Morocco > Call Agent
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Estimated Yearly Salary: 74,724 MAD
Estimated Monthly Salary: 6,227 MAD
Estimated Weekly Salary: 1,437 MAD per week
Estimated Hourly Salary: 36 MAD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,995 MAD
Estimated Weekly Salary: 1,383 MAD per week
Estimated Hourly Salary: 35 MAD per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 6,773 USD
Estimated Monthly Salary: 564 USD
Estimated Weekly Salary: 130 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 74,724 MAD
Estimated Monthly Salary: 6,227 MAD
Estimated Weekly Salary: 1,437 MAD per week
Estimated Hourly Salary: 36 MAD per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Estimated Yearly Salary for Call Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Optician dispensing (108,145 MAD per year, pre-tax.)
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Sr. rfp response specialist (212,223 MAD per year, pre-tax.)
Planogram technician (66,000 MAD per year, pre-tax.)
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Call Agent salary in Morocco
Average Yearly Salary of Call Agent in Morocco is approximately 74,724 MAD (6,773 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Agent do?
A call agent, also known as a call center agent or customer service representative, is responsible for handling incoming and outgoing phone calls on behalf of a company or organization. Their main role is to address customer inquiries, resolve complaints, provide information, and offer assistance in a professional and courteous manner. Call agents may work in various industries such as telecommunications, banking, retail, or healthcare.
The job requires excellent communication and problem-solving skills to effectively handle a wide range of customer issues. Call agents must be able to multitask, navigate computer systems, and document customer interactions accurately. They may also be required to meet specific performance metrics such as call volume, customer satisfaction ratings, or sales targets.
Skills: Customer service, Communication skills, Problem-solving, Multitasking, Computer proficiency, Performance metrics.
Job industry: Customer service
Job industry: Customer service
How much does Call Agent make?
Salary details
How much does Call Agent make?Estimated Yearly Salary: 74,724 MAD
Estimated Monthly Salary: 6,227 MAD
Estimated Weekly Salary: 1,437 MAD per week
Estimated Hourly Salary: 36 MAD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 71,940 MADEstimated Monthly Salary: 5,995 MAD
Estimated Weekly Salary: 1,383 MAD per week
Estimated Hourly Salary: 35 MAD per hour
Last revision of data: 2024-01-03Call Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,773 USD
Estimated Monthly Salary: 564 USD
Estimated Weekly Salary: 130 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Morocco is a country located in North Africa. It has a population of approximately 36 million people and covers an area of about 446,550 square kilometers. The country is known for its diverse landscapes, including the Atlas Mountains, Sahara Desert, and coastal regions.
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Morocco.
Comparison shows that a person working as Call Agent in Morocco earns on average:
0.5 times the average salary (or 50% of average salary).
Estimated national average yearly salary is 150,000 MAD (15,000 USD). Value indicated is pre-tax. Below graph shows estimated Call Agent job salary compared to average salary in Morocco.
Comparison shows that a person working as Call Agent in Morocco earns on average:
0.5 times the average salary (or 50% of average salary).
Is Call Agent a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Agent?
High salary for Call Agent would be somewhere between 82,196 MAD and 108,350 MAD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Agent in Morocco?
Living in Morocco the approximate monthly expenses are: 600 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 74,724 MAD
Estimated Monthly Salary: 6,227 MAD
Estimated Weekly Salary: 1,437 MAD per week
Estimated Hourly Salary: 36 MAD per hour
Our data indicates that by working as Call Agent you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Morocco, see costs of living in Morocco.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Algeria, Western Sahara, Spain. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Agent
Algeria is 6,331 USD
Spain is 14,281 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Morocco
(1,720,305 MAD per year, pre-tax.)
2. Cardiologist
(1,434,963 MAD per year, pre-tax.)
(1,385,679 MAD per year, pre-tax.)
4. Neurosurgeon
(1,340,476 MAD per year, pre-tax.)
(1,339,746 MAD per year, pre-tax.)
(1,312,948 MAD per year, pre-tax.)
(1,311,162 MAD per year, pre-tax.)
(1,309,794 MAD per year, pre-tax.)
9. Urologist
(1,309,746 MAD per year, pre-tax.)
(1,308,087 MAD per year, pre-tax.)
Data as of 2025Random salary:
Optician dispensing (108,145 MAD per year, pre-tax.)
Products assembler (pharmaceutical health care products) (82,500 MAD per year, pre-tax.)
Sr. rfp response specialist (212,223 MAD per year, pre-tax.)
Planogram technician (66,000 MAD per year, pre-tax.)
Botanist (123,262 MAD per year, pre-tax.)
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Please note:The salary figures presented here are intended for reference purposes solely.
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