Home > Salary > Malaysia > User Support Specialist
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Estimated Yearly Salary: 99,034 MYR
Estimated Monthly Salary: 8,253 MYR
Estimated Weekly Salary: 1,905 MYR per week
Estimated Hourly Salary: 48 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,994 MYR
Estimated Weekly Salary: 1,845 MYR per week
Estimated Hourly Salary: 46 MYR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 19,881 USD
Estimated Monthly Salary: 1,657 USD
Estimated Weekly Salary: 382 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 99,034 MYR
Estimated Monthly Salary: 8,253 MYR
Estimated Weekly Salary: 1,905 MYR per week
Estimated Hourly Salary: 48 MYR per hour
By working as User Support Specialist a person can save up to 946 USD per month or 11,347 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for User Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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User Support Specialist salary in Malaysia
Average Yearly Salary of User Support Specialist in Malaysia is approximately 99,034 MYR (19,881 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does User Support Specialist do?
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology
Job industry: Information technology
How much does User Support Specialist make?
Salary details
How much does User Support Specialist make?Estimated Yearly Salary: 99,034 MYR
Estimated Monthly Salary: 8,253 MYR
Estimated Weekly Salary: 1,905 MYR per week
Estimated Hourly Salary: 48 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 95,930 MYREstimated Monthly Salary: 7,994 MYR
Estimated Weekly Salary: 1,845 MYR per week
Estimated Hourly Salary: 46 MYR per hour
Last revision of data: 2024-01-03User Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 19,881 USD
Estimated Monthly Salary: 1,657 USD
Estimated Weekly Salary: 382 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in Malaysia.
Comparison shows that a person working as User Support Specialist in Malaysia earns on average:
1.27 times the average salary (or 127% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in Malaysia.
Comparison shows that a person working as User Support Specialist in Malaysia earns on average:
1.27 times the average salary (or 127% of average salary).
Is User Support Specialist a well paid job?
Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for User Support Specialist?
High salary for User Support Specialist would be somewhere between 108,937 MYR and 143,599 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as User Support Specialist in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 99,034 MYR
Estimated Monthly Salary: 8,253 MYR
Estimated Weekly Salary: 1,905 MYR per week
Estimated Hourly Salary: 48 MYR per hour
By working as User Support Specialist a person can save up to 946 USD per month or 11,347 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for User Support Specialist
Thailand is 8,090 USD
Indonesia is 11,857 USD
Singapore is 75,014 USD
Brunei is 35,203 USD
Vietnam is 4,474 USD
Philippines is 4,419 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
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(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Press set up (51,653 MYR per year, pre-tax.)
Talent acquisitions coordinator (69,151 MYR per year, pre-tax.)
Data center (105,652 MYR per year, pre-tax.)
Website tester (88,180 MYR per year, pre-tax.)
High school registrar (51,653 MYR per year, pre-tax.)
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