User Support Specialist salary in Malaysia

Average Yearly Salary of User Support Specialist in Malaysia is approximately 99,034 MYR (19,881 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does User Support Specialist do?

A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies. Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.

Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology

How much does User Support Specialist make?

Difference in salary year over year or average salary increase is approximately 3 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is User Support Specialist a well paid job?

Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for User Support Specialist?

High salary for User Support Specialist would be somewhere between 108,937 MYR and 143,599 MYR. However this is an estimation based on Gaussian Distribution.

How much can you save working as User Support Specialist in Malaysia?

Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 99,034 MYR
Estimated Monthly Salary: 8,253 MYR
Estimated Weekly Salary: 1,905 MYR per week
Estimated Hourly Salary: 48 MYR per hour
By working as User Support Specialist a person can save up to 946 USD per month or 11,347 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Malaysia, see costs of living in Malaysia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for User Support Specialist

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Malaysia

Data as of 2025

Random salary:
Tire servicer (35,268 MYR per year, pre-tax.)
Vocational evaluator (45,640 MYR per year, pre-tax.)
Localization coordinator (61,825 MYR per year, pre-tax.)
Technical service department manager (93,354 MYR per year, pre-tax.)
Help desk team leader (97,295 MYR per year, pre-tax.)

Feedback about these results