Home > Salary > Malaysia > Service Manager
A service manager is responsible for overseeing the delivery of services to customers and ensuring their satisfaction. They are in charge of managing a team of service technicians or representatives, coordinating schedules, and resolving any issues that may arise. The service manager also plays a crucial role in developing and implementing strategies to improve service quality and efficiency.
In addition to managing the service team, a service manager is often involved in customer relationship management, handling customer inquiries, and addressing complaints. They collaborate with other departments within the organization, such as sales and operations, to ensure seamless service delivery. A service manager may also be responsible for maintaining service records, analyzing data to identify trends or areas for improvement, and providing regular reports to senior management.
Estimated Yearly Salary: 109,255 MYR
Estimated Monthly Salary: 9,105 MYR
Estimated Weekly Salary: 2,101 MYR per week
Estimated Hourly Salary: 53 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,802 MYR
Estimated Weekly Salary: 2,031 MYR per week
Estimated Hourly Salary: 51 MYR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 21,808 USD
Estimated Monthly Salary: 1,817 USD
Estimated Weekly Salary: 419 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 109,255 MYR
Estimated Monthly Salary: 9,105 MYR
Estimated Weekly Salary: 2,101 MYR per week
Estimated Hourly Salary: 53 MYR per hour
By working as Service Manager a person can save up to 1,106 USD per month or 13,274 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Service Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Inside sales manager (112,218 MYR per year, pre-tax.)
Elevator mechanic (126,940 MYR per year, pre-tax.)
Service Manager salary in Malaysia
Average Yearly Salary of Service Manager in Malaysia is approximately 109,255 MYR (21,808 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Manager do?
A service manager is responsible for overseeing the delivery of services to customers and ensuring their satisfaction. They are in charge of managing a team of service technicians or representatives, coordinating schedules, and resolving any issues that may arise. The service manager also plays a crucial role in developing and implementing strategies to improve service quality and efficiency.
In addition to managing the service team, a service manager is often involved in customer relationship management, handling customer inquiries, and addressing complaints. They collaborate with other departments within the organization, such as sales and operations, to ensure seamless service delivery. A service manager may also be responsible for maintaining service records, analyzing data to identify trends or areas for improvement, and providing regular reports to senior management.
Skills: Service Manager, Customer Satisfaction, Team Management, Service Delivery, Problem Resolution, Customer Relationship Management
Job industry: Customer service
Job industry: Customer service
How much does Service Manager make?
Salary details
How much does Service Manager make?Estimated Yearly Salary: 109,255 MYR
Estimated Monthly Salary: 9,105 MYR
Estimated Weekly Salary: 2,101 MYR per week
Estimated Hourly Salary: 53 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 105,620 MYREstimated Monthly Salary: 8,802 MYR
Estimated Weekly Salary: 2,031 MYR per week
Estimated Hourly Salary: 51 MYR per hour
Last revision of data: 2024-01-09Service Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 21,808 USD
Estimated Monthly Salary: 1,817 USD
Estimated Weekly Salary: 419 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Service Manager in Malaysia earns on average:
1.4 times the average salary (or 140% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Service Manager in Malaysia earns on average:
1.4 times the average salary (or 140% of average salary).
Is Service Manager a well paid job?
Yes, our data shows that Service Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Manager?
High salary for Service Manager would be somewhere between 120,181 MYR and 158,420 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Manager in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 109,255 MYR
Estimated Monthly Salary: 9,105 MYR
Estimated Weekly Salary: 2,101 MYR per week
Estimated Hourly Salary: 53 MYR per hour
By working as Service Manager a person can save up to 1,106 USD per month or 13,274 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Manager
Thailand is 8,910 USD
Indonesia is 12,969 USD
Singapore is 82,643 USD
Brunei is 38,697 USD
Vietnam is 4,943 USD
Philippines is 4,862 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Electronic data interchange (edi), specialist (71,916 MYR per year, pre-tax.)
Expeditor (60,080 MYR per year, pre-tax.)
Brand manager (87,823 MYR per year, pre-tax.)
Inside sales manager (112,218 MYR per year, pre-tax.)
Elevator mechanic (126,940 MYR per year, pre-tax.)
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