Home > Salary > Malaysia > Service Delivery Director
A Service Delivery Director is responsible for overseeing the successful delivery of services to clients or customers. They work closely with cross-functional teams to ensure high-quality service delivery, meeting client expectations, and achieving business goals. The director develops and implements service strategies, policies, and procedures to optimize efficiency and customer satisfaction. They monitor service performance, identify areas for improvement, and lead initiatives to enhance service delivery processes. Additionally, they collaborate with sales and account management teams to understand client needs and develop customized service solutions. The role requires strong leadership skills, effective communication, and the ability to build and maintain relationships with clients and internal stakeholders.
Estimated Yearly Salary: 222,797 MYR
Estimated Monthly Salary: 18,566 MYR
Estimated Weekly Salary: 4,285 MYR per week
Estimated Hourly Salary: 107 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 17,927 MYR
Estimated Weekly Salary: 4,137 MYR per week
Estimated Hourly Salary: 103 MYR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 44,463 USD
Estimated Monthly Salary: 3,705 USD
Estimated Weekly Salary: 855 USD per week
Estimated Hourly Salary: 21 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 222,797 MYR
Estimated Monthly Salary: 18,566 MYR
Estimated Weekly Salary: 4,285 MYR per week
Estimated Hourly Salary: 107 MYR per hour
By working as Service Delivery Director a person can save up to 2,994 USD per month or 35,929 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Service Delivery Director
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Bank representative (30,426 MYR per year, pre-tax.)
Labor relations director (241,488 MYR per year, pre-tax.)
Food server (24,895 MYR per year, pre-tax.)
Assessment and education researcher (114,345 MYR per year, pre-tax.)
Facility security officer (fso) (125,000 MYR per year, pre-tax.)
Service Delivery Director salary in Malaysia
Average Yearly Salary of Service Delivery Director in Malaysia is approximately 222,797 MYR (44,463 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Delivery Director do?
A Service Delivery Director is responsible for overseeing the successful delivery of services to clients or customers. They work closely with cross-functional teams to ensure high-quality service delivery, meeting client expectations, and achieving business goals. The director develops and implements service strategies, policies, and procedures to optimize efficiency and customer satisfaction. They monitor service performance, identify areas for improvement, and lead initiatives to enhance service delivery processes. Additionally, they collaborate with sales and account management teams to understand client needs and develop customized service solutions. The role requires strong leadership skills, effective communication, and the ability to build and maintain relationships with clients and internal stakeholders.
Skills: Service Delivery, Client Satisfaction, Leadership, Process Improvement, Customer Service, Strategic Planning
Job industry: Information technology
Job industry: Information technology
How much does Service Delivery Director make?
Salary details
How much does Service Delivery Director make?Estimated Yearly Salary: 222,797 MYR
Estimated Monthly Salary: 18,566 MYR
Estimated Weekly Salary: 4,285 MYR per week
Estimated Hourly Salary: 107 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 215,120 MYREstimated Monthly Salary: 17,927 MYR
Estimated Weekly Salary: 4,137 MYR per week
Estimated Hourly Salary: 103 MYR per hour
Last revision of data: 2024-01-02Service Delivery Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 44,463 USD
Estimated Monthly Salary: 3,705 USD
Estimated Weekly Salary: 855 USD per week
Estimated Hourly Salary: 21 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Delivery Director job salary compared to average salary in Malaysia.
Comparison shows that a person working as Service Delivery Director in Malaysia earns on average:
2.85 times the average salary (or 285% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Service Delivery Director job salary compared to average salary in Malaysia.
Comparison shows that a person working as Service Delivery Director in Malaysia earns on average:
2.85 times the average salary (or 285% of average salary).
Is Service Delivery Director a well paid job?
Yes, our data show that Service Delivery Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Delivery Director?
High salary for Service Delivery Director would be somewhere between 245,077 MYR and 323,056 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Delivery Director in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 222,797 MYR
Estimated Monthly Salary: 18,566 MYR
Estimated Weekly Salary: 4,285 MYR per week
Estimated Hourly Salary: 107 MYR per hour
By working as Service Delivery Director a person can save up to 2,994 USD per month or 35,929 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Delivery Director
Thailand is 18,044 USD
Indonesia is 26,478 USD
Singapore is 167,741 USD
Brunei is 78,638 USD
Vietnam is 10,018 USD
Philippines is 9,882 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Bank representative (30,426 MYR per year, pre-tax.)
Labor relations director (241,488 MYR per year, pre-tax.)
Food server (24,895 MYR per year, pre-tax.)
Assessment and education researcher (114,345 MYR per year, pre-tax.)
Facility security officer (fso) (125,000 MYR per year, pre-tax.)
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