Home > Salary > Malaysia > Member Services Manager
A member services manager is responsible for overseeing the customer service operations within an organization. They ensure that members receive exceptional service and support throughout their membership journey. This role involves managing a team of customer service representatives, monitoring and improving customer satisfaction levels, resolving member complaints or issues, and implementing strategies to enhance member retention and engagement. The member services manager also collaborates with other departments to streamline processes, develop training programs, and implement new initiatives to meet the evolving needs of members. Exceptional communication and problem-solving skills are vital in this role, as well as the ability to build strong relationships with members and stakeholders.
Estimated Yearly Salary: 100,931 MYR
Estimated Monthly Salary: 8,411 MYR
Estimated Weekly Salary: 1,941 MYR per week
Estimated Hourly Salary: 49 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,156 MYR
Estimated Weekly Salary: 1,882 MYR per week
Estimated Hourly Salary: 47 MYR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 20,295 USD
Estimated Monthly Salary: 1,691 USD
Estimated Weekly Salary: 390 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 100,931 MYR
Estimated Monthly Salary: 8,411 MYR
Estimated Weekly Salary: 1,941 MYR per week
Estimated Hourly Salary: 49 MYR per hour
By working as Member Services Manager a person can save up to 980 USD per month or 11,761 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Member Services Manager
Last revision of data: 2025-01-04
Data as of 2025
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Member Services Manager salary in Malaysia
Average Yearly Salary of Member Services Manager in Malaysia is approximately 100,931 MYR (20,295 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Member Services Manager do?
A member services manager is responsible for overseeing the customer service operations within an organization. They ensure that members receive exceptional service and support throughout their membership journey. This role involves managing a team of customer service representatives, monitoring and improving customer satisfaction levels, resolving member complaints or issues, and implementing strategies to enhance member retention and engagement. The member services manager also collaborates with other departments to streamline processes, develop training programs, and implement new initiatives to meet the evolving needs of members. Exceptional communication and problem-solving skills are vital in this role, as well as the ability to build strong relationships with members and stakeholders.
Skills: member services, customer service, customer satisfaction, member retention, problem-solving, communication
Job industry: Customer service
Job industry: Customer service
How much does Member Services Manager make?
Salary details
How much does Member Services Manager make?Estimated Yearly Salary: 100,931 MYR
Estimated Monthly Salary: 8,411 MYR
Estimated Weekly Salary: 1,941 MYR per week
Estimated Hourly Salary: 49 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 97,870 MYREstimated Monthly Salary: 8,156 MYR
Estimated Weekly Salary: 1,882 MYR per week
Estimated Hourly Salary: 47 MYR per hour
Last revision of data: 2024-01-03Member Services Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 20,295 USD
Estimated Monthly Salary: 1,691 USD
Estimated Weekly Salary: 390 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Member Services Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Member Services Manager in Malaysia earns on average:
1.29 times the average salary (or 129% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Member Services Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Member Services Manager in Malaysia earns on average:
1.29 times the average salary (or 129% of average salary).
Is Member Services Manager a well paid job?
Yes, our data shows that Member Services Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Member Services Manager?
High salary for Member Services Manager would be somewhere between 111,024 MYR and 146,350 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Member Services Manager in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 100,931 MYR
Estimated Monthly Salary: 8,411 MYR
Estimated Weekly Salary: 1,941 MYR per week
Estimated Hourly Salary: 49 MYR per hour
By working as Member Services Manager a person can save up to 980 USD per month or 11,761 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Member Services Manager
Thailand is 8,269 USD
Indonesia is 12,091 USD
Singapore is 76,533 USD
Brunei is 35,881 USD
Vietnam is 4,556 USD
Philippines is 4,490 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Advertising promotions manager (82,173 MYR per year, pre-tax.)
Cost clerk (63,955 MYR per year, pre-tax.)
Corporate safety coordinator (85,054 MYR per year, pre-tax.)
Kitchen bath design consultant (68,800 MYR per year, pre-tax.)
Artificial inseminator (47,740 MYR per year, pre-tax.)
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