Home > Salary > Malaysia > Hotline Support Clerk
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,118 MYR
Estimated Weekly Salary: 950 MYR per week
Estimated Hourly Salary: 24 MYR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 10,234 USD
Estimated Monthly Salary: 853 USD
Estimated Weekly Salary: 197 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
By working as Hotline Support Clerk a person can save up to 142 USD per month or 1,700 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Hotline Support Clerk
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Hotline Support Clerk salary in Malaysia
Average Yearly Salary of Hotline Support Clerk in Malaysia is approximately 51,237 MYR (10,234 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Hotline Support Clerk do?
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Hotline Support Clerk make?
Salary details
How much does Hotline Support Clerk make?Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 49,420 MYREstimated Monthly Salary: 4,118 MYR
Estimated Weekly Salary: 950 MYR per week
Estimated Hourly Salary: 24 MYR per hour
Last revision of data: 2024-01-09Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 10,234 USD
Estimated Monthly Salary: 853 USD
Estimated Weekly Salary: 197 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Malaysia.
Comparison shows that a person working as Hotline Support Clerk in Malaysia earns on average:
0.65 times the average salary (or 65% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Malaysia.
Comparison shows that a person working as Hotline Support Clerk in Malaysia earns on average:
0.65 times the average salary (or 65% of average salary).
Is Hotline Support Clerk a well paid job?
No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Hotline Support Clerk?
High salary for Hotline Support Clerk would be somewhere between 56,361 MYR and 74,294 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Hotline Support Clerk in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
By working as Hotline Support Clerk a person can save up to 142 USD per month or 1,700 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Hotline Support Clerk
Thailand is 4,154 USD
Indonesia is 6,092 USD
Singapore is 38,544 USD
Brunei is 18,048 USD
Vietnam is 2,315 USD
Philippines is 2,272 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Technical services manager (100,269 MYR per year, pre-tax.)
Urologist (550,169 MYR per year, pre-tax.)
Judge trial court (168,727 MYR per year, pre-tax.)
Regional visual merchandising manager (124,035 MYR per year, pre-tax.)
Senior security consultant (151,041 MYR per year, pre-tax.)
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