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Hotline Support Clerk salary in Malaysia

Average Yearly Salary of Hotline Support Clerk in Malaysia is approximately 51,237 MYR (10,234 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Hotline Support Clerk do?

occupation personasA hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.

Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service


How much does Hotline Support Clerk make?

Salary details
How much does Hotline Support Clerk make?
Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 49,420 MYR
Estimated Monthly Salary: 4,118 MYR
Estimated Weekly Salary: 950 MYR per week
Estimated Hourly Salary: 24 MYR per hour
Last revision of data: 2024-01-09



Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 10,234 USD
Estimated Monthly Salary: 853 USD
Estimated Weekly Salary: 197 USD per week
Estimated Hourly Salary: 5 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 4 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.

Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Malaysia.
Comparison shows that a person working as Hotline Support Clerk in Malaysia earns on average:
0.65 times the average salary (or 65% of average salary).

Is Hotline Support Clerk a well paid job?

No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Hotline Support Clerk?

High salary for Hotline Support Clerk would be somewhere between 56,361 MYR and 74,294 MYR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Hotline Support Clerk in Malaysia?

Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 51,237 MYR
Estimated Monthly Salary: 4,270 MYR
Estimated Weekly Salary: 985 MYR per week
Estimated Hourly Salary: 25 MYR per hour
By working as Hotline Support Clerk a person can save up to 142 USD per month or 1,700 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Malaysia, see costs of living in Malaysia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Hotline Support Clerk

Thailand is 4,154 USDdown arrow 59%
Details on Hotline Support Clerk salary in Thailand
Indonesia is 6,092 USDdown arrow 40%
Details on Hotline Support Clerk salary in Indonesia
Singapore is 38,544 USDup arrow 277%
Details on Hotline Support Clerk salary in Singapore
Brunei is 18,048 USDup arrow 76%
Details on Hotline Support Clerk salary in Brunei
Vietnam is 2,315 USDdown arrow 77%
Details on Hotline Support Clerk salary in Vietnam
Philippines is 2,272 USDdown arrow 78%
Details on Hotline Support Clerk salary in Philippines
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Malaysia

(927,752 MYR per year, pre-tax.)
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
(722,312 MYR per year, pre-tax.)
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
(703,305 MYR per year, pre-tax.)

Data as of 2025

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