Home > Salary > Malaysia > Help Desk Operator
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Estimated Yearly Salary: 58,197 MYR
Estimated Monthly Salary: 4,850 MYR
Estimated Weekly Salary: 1,119 MYR per week
Estimated Hourly Salary: 28 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,684 MYR
Estimated Weekly Salary: 1,081 MYR per week
Estimated Hourly Salary: 27 MYR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 11,662 USD
Estimated Monthly Salary: 972 USD
Estimated Weekly Salary: 224 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 58,197 MYR
Estimated Monthly Salary: 4,850 MYR
Estimated Weekly Salary: 1,119 MYR per week
Estimated Hourly Salary: 28 MYR per hour
By working as Help Desk Operator a person can save up to 261 USD per month or 3,128 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Retail sales director (149,367 MYR per year, pre-tax.)
Associate producer computer game applications (82,957 MYR per year, pre-tax.)
Account analyst banking (60,080 MYR per year, pre-tax.)
Help Desk Operator salary in Malaysia
Average Yearly Salary of Help Desk Operator in Malaysia is approximately 58,197 MYR (11,662 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Operator do?
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Skills: Help Desk Operator, Technical Support, Troubleshooting, Customer Service, IT Support, Communication Skills
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Operator make?
Salary details
How much does Help Desk Operator make?Estimated Yearly Salary: 58,197 MYR
Estimated Monthly Salary: 4,850 MYR
Estimated Weekly Salary: 1,119 MYR per week
Estimated Hourly Salary: 28 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 56,205 MYREstimated Monthly Salary: 4,684 MYR
Estimated Weekly Salary: 1,081 MYR per week
Estimated Hourly Salary: 27 MYR per hour
Last revision of data: 2024-01-03Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 11,662 USD
Estimated Monthly Salary: 972 USD
Estimated Weekly Salary: 224 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Operator in Malaysia earns on average:
0.74 times the average salary (or 74% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Operator in Malaysia earns on average:
0.74 times the average salary (or 74% of average salary).
Is Help Desk Operator a well paid job?
No, our data shows that Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Operator?
High salary for Help Desk Operator would be somewhere between 64,017 MYR and 84,386 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Operator in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 58,197 MYR
Estimated Monthly Salary: 4,850 MYR
Estimated Weekly Salary: 1,119 MYR per week
Estimated Hourly Salary: 28 MYR per hour
By working as Help Desk Operator a person can save up to 261 USD per month or 3,128 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Operator
Thailand is 4,738 USD
Indonesia is 6,905 USD
Singapore is 43,878 USD
Brunei is 20,590 USD
Vietnam is 2,615 USD
Philippines is 2,589 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Quality assurance analyst call centers (60,080 MYR per year, pre-tax.)
Vice president (vp), public policy (275,921 MYR per year, pre-tax.)
Retail sales director (149,367 MYR per year, pre-tax.)
Associate producer computer game applications (82,957 MYR per year, pre-tax.)
Account analyst banking (60,080 MYR per year, pre-tax.)
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