Home > Salary > Malaysia > Help Desk Manager
A Help Desk Manager is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective resolution of customer issues and technical problems. They manage and coordinate the activities of help desk staff, provide guidance and support, and ensure that service level agreements are met. A Help Desk Manager also analyzes help desk performance metrics, identifies areas for improvement, and implements strategies to enhance customer satisfaction.
Estimated Yearly Salary: 116,478 MYR
Estimated Monthly Salary: 9,707 MYR
Estimated Weekly Salary: 2,240 MYR per week
Estimated Hourly Salary: 56 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,367 MYR
Estimated Weekly Salary: 2,162 MYR per week
Estimated Hourly Salary: 54 MYR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 23,217 USD
Estimated Monthly Salary: 1,935 USD
Estimated Weekly Salary: 446 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 116,478 MYR
Estimated Monthly Salary: 9,707 MYR
Estimated Weekly Salary: 2,240 MYR per week
Estimated Hourly Salary: 56 MYR per hour
By working as Help Desk Manager a person can save up to 1,224 USD per month or 14,683 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Help Desk Manager
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Manager salary in Malaysia
Average Yearly Salary of Help Desk Manager in Malaysia is approximately 116,478 MYR (23,217 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Manager do?
A Help Desk Manager is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective resolution of customer issues and technical problems. They manage and coordinate the activities of help desk staff, provide guidance and support, and ensure that service level agreements are met. A Help Desk Manager also analyzes help desk performance metrics, identifies areas for improvement, and implements strategies to enhance customer satisfaction.
Skills: Help Desk Manager, IT Support, Customer Service, Technical Troubleshooting, Team Management, Service Level Agreements
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Manager make?
Salary details
How much does Help Desk Manager make?Estimated Yearly Salary: 116,478 MYR
Estimated Monthly Salary: 9,707 MYR
Estimated Weekly Salary: 2,240 MYR per week
Estimated Hourly Salary: 56 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 112,405 MYREstimated Monthly Salary: 9,367 MYR
Estimated Weekly Salary: 2,162 MYR per week
Estimated Hourly Salary: 54 MYR per hour
Last revision of data: 2024-01-09Help Desk Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 23,217 USD
Estimated Monthly Salary: 1,935 USD
Estimated Weekly Salary: 446 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Manager in Malaysia earns on average:
1.49 times the average salary (or 149% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Manager in Malaysia earns on average:
1.49 times the average salary (or 149% of average salary).
Is Help Desk Manager a well paid job?
Yes, our data shows that Help Desk Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Manager?
High salary for Help Desk Manager would be somewhere between 128,126 MYR and 168,893 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Manager in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 116,478 MYR
Estimated Monthly Salary: 9,707 MYR
Estimated Weekly Salary: 2,240 MYR per week
Estimated Hourly Salary: 56 MYR per hour
By working as Help Desk Manager a person can save up to 1,224 USD per month or 14,683 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Manager
Thailand is 9,478 USD
Indonesia is 13,833 USD
Singapore is 87,940 USD
Brunei is 41,100 USD
Vietnam is 5,264 USD
Philippines is 5,180 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
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5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
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10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Associate professor of psychology (87,653 MYR per year, pre-tax.)
Voice actoractress (57,128 MYR per year, pre-tax.)
Assistant director child care (35,268 MYR per year, pre-tax.)
Payroll accountant (78,260 MYR per year, pre-tax.)
Geographic information systems (gis), remote sensing specialist (99,364 MYR per year, pre-tax.)
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