Home > Salary > Malaysia > Help Desk Engineer
A help desk engineer is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve hardware and software issues, diagnose network problems, and assist with the installation and configuration of computer systems. Help desk engineers also maintain documentation of support activities, track and prioritize support tickets, and escalate complex issues to higher-level technical teams when necessary. They may communicate with users through various channels such as phone, email, or chat, ensuring prompt and effective resolution of their IT-related problems.
Estimated Yearly Salary: 82,510 MYR
Estimated Monthly Salary: 6,876 MYR
Estimated Weekly Salary: 1,587 MYR per week
Estimated Hourly Salary: 40 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,622 MYR
Estimated Weekly Salary: 1,528 MYR per week
Estimated Hourly Salary: 38 MYR per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 16,472 USD
Estimated Monthly Salary: 1,373 USD
Estimated Weekly Salary: 317 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 82,510 MYR
Estimated Monthly Salary: 6,876 MYR
Estimated Weekly Salary: 1,587 MYR per week
Estimated Hourly Salary: 40 MYR per hour
By working as Help Desk Engineer a person can save up to 661 USD per month or 7,938 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Help Desk Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Instructional technologist (102,205 MYR per year, pre-tax.)
Library manager (65,001 MYR per year, pre-tax.)
Sr. art director (103,726 MYR per year, pre-tax.)
It field support engineer (110,465 MYR per year, pre-tax.)
Senior director operations (196,435 MYR per year, pre-tax.)
Help Desk Engineer salary in Malaysia
Average Yearly Salary of Help Desk Engineer in Malaysia is approximately 82,510 MYR (16,472 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Engineer do?

Skills: Help desk engineer, Technical support, Troubleshooting, Network diagnostics, Computer systems, Customer service
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Engineer make?
Salary details
How much does Help Desk Engineer make?Estimated Yearly Salary: 82,510 MYR
Estimated Monthly Salary: 6,876 MYR
Estimated Weekly Salary: 1,587 MYR per week
Estimated Hourly Salary: 40 MYR per hour
Comparing salary to last year:
Estimated Yearly Salary: 79,460 MYREstimated Monthly Salary: 6,622 MYR
Estimated Weekly Salary: 1,528 MYR per week
Estimated Hourly Salary: 38 MYR per hour
Help Desk Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 16,472 USD
Estimated Monthly Salary: 1,373 USD
Estimated Weekly Salary: 317 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Engineer job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Engineer in Malaysia earns on average:
1.05 times the average salary (or 105% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Engineer job salary compared to average salary in Malaysia.
Comparison shows that a person working as Help Desk Engineer in Malaysia earns on average:
1.05 times the average salary (or 105% of average salary).
Is Help Desk Engineer a well paid job?
Yes, our data show that Help Desk Engineer is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Engineer?
High salary for Help Desk Engineer would be somewhere between 90,761 MYR and 119,640 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Engineer in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 82,510 MYR
Estimated Monthly Salary: 6,876 MYR
Estimated Weekly Salary: 1,587 MYR per week
Estimated Hourly Salary: 40 MYR per hour
By working as Help Desk Engineer a person can save up to 661 USD per month or 7,938 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Engineer
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Random salary:
Instructional technologist (102,205 MYR per year, pre-tax.)
Library manager (65,001 MYR per year, pre-tax.)
Sr. art director (103,726 MYR per year, pre-tax.)
It field support engineer (110,465 MYR per year, pre-tax.)
Senior director operations (196,435 MYR per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.

optisalary.com presents salary data for informational purposes only.
This website aggregates salary data for reference use exclusively. While we endeavor to deliver correct estimates, we cannot ensure their absolute precision. Users are highly advised to check with additional databases before finalizing financial plans. Salary figures fluctuate based on several conditions, such as industry trends, negotiation power, and regional demand. We do not offer any guarantees as to the correctness of the provided data. Your use of this site indicates agreement of this disclaimer.
Salary information displayed on this site is for reference only. Our figures are compiled various inputs, but we do not guarantee their accuracy. Users must always double-check salary details with additional platforms before making job-related decisions. Salaries fluctuate due to individual experience, market demand, and employer policies. We cannot offer any assurances about the completeness of the provided salary data. By continuing to use this site, you acknowledge these limitations.