Help Desk Analyst salary in Malaysia

Average Yearly Salary of Help Desk Analyst in Malaysia is approximately 69,184 MYR (13,832 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Analyst do?

A help desk analyst is responsible for providing technical support and assistance to end-users regarding computer hardware, software, and network-related issues. They troubleshoot problems, diagnose and resolve technical issues, and guide users through step-by-step solutions. Help desk analysts also document and track all customer interactions and resolutions in a ticketing system, ensuring accurate and timely information is available for future reference.

Skills: Help Desk Analyst, Technical Support, Troubleshooting, Customer Service, Ticketing System, Computer Hardware, Software Support
Job industry: Information technology

How much does Help Desk Analyst make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Help Desk Analyst a well paid job?

Yes, our data show that Help Desk Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Help Desk Analyst?

High salary for Help Desk Analyst would be somewhere between 76,102 MYR and 100,317 MYR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Analyst in Malaysia?

Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 69,184 MYR
Estimated Monthly Salary: 5,765 MYR
Estimated Weekly Salary: 1,330 MYR per week
Estimated Hourly Salary: 33 MYR per hour
By working as Help Desk Analyst a person can save up to 441 USD per month or 5,298 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Malaysia, see costs of living in Malaysia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Analyst

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Malaysia

Data as of 2025

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