Home > Salary > Malaysia > Customer Service Training Supervisor Call Center
A Customer Service Training Supervisor in a call center is responsible for overseeing the training and development of customer service representatives. They design and implement training programs to enhance employee skills in areas such as product knowledge, communication, problem-solving, and conflict resolution. This role involves creating training materials, conducting classroom sessions, and providing ongoing coaching and feedback to ensure consistent high-quality customer service.
The Customer Service Training Supervisor plays a crucial role in improving customer satisfaction by ensuring that representatives are equipped with the necessary skills and knowledge to handle customer inquiries effectively and efficiently. They also collaborate with other departments to gather feedback on training needs and make adjustments accordingly. Strong leadership and communication skills are essential for this role, as the supervisor must motivate and inspire their team to provide exceptional customer service.
Estimated Yearly Salary: 91,320 MYR
Estimated Monthly Salary: 7,610 MYR
Estimated Weekly Salary: 1,756 MYR per week
Estimated Hourly Salary: 44 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,348 MYR
Estimated Weekly Salary: 1,696 MYR per week
Estimated Hourly Salary: 42 MYR per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 18,237 USD
Estimated Monthly Salary: 1,520 USD
Estimated Weekly Salary: 351 USD per week
Estimated Hourly Salary: 9 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 91,320 MYR
Estimated Monthly Salary: 7,610 MYR
Estimated Weekly Salary: 1,756 MYR per week
Estimated Hourly Salary: 44 MYR per hour
By working as Customer Service Training Supervisor Call Center a person can save up to 809 USD per month or 9,703 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Customer Service Training Supervisor Call Center
Thailand is 7,411 USD
59%
Details on Customer Service Training Supervisor Call Center salary in Thailand
Indonesia is 10,855 USD
40%
Details on Customer Service Training Supervisor Call Center salary in Indonesia
Singapore is 68,972 USD
278%
Details on Customer Service Training Supervisor Call Center salary in Singapore
Brunei is 32,233 USD
77%
Details on Customer Service Training Supervisor Call Center salary in Brunei
Vietnam is 4,126 USD
77%
Details on Customer Service Training Supervisor Call Center salary in Vietnam
Philippines is 4,053 USD
78%
Details on Customer Service Training Supervisor Call Center salary in Philippines
Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Training Supervisor Call Center salary in Malaysia
Average Yearly Salary of Customer Service Training Supervisor Call Center in Malaysia is approximately 91,320 MYR (18,237 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Training Supervisor Call Center do?

Skills: Customer Service, Training Supervisor, Call Center, Training Programs, Employee Development, Customer Satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Training Supervisor Call Center make?
Salary details
How much does Customer Service Training Supervisor Call Center make?Estimated Yearly Salary: 91,320 MYR
Estimated Monthly Salary: 7,610 MYR
Estimated Weekly Salary: 1,756 MYR per week
Estimated Hourly Salary: 44 MYR per hour
Comparing salary to last year:
Estimated Yearly Salary: 88,180 MYREstimated Monthly Salary: 7,348 MYR
Estimated Weekly Salary: 1,696 MYR per week
Estimated Hourly Salary: 42 MYR per hour
Customer Service Training Supervisor Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 18,237 USD
Estimated Monthly Salary: 1,520 USD
Estimated Weekly Salary: 351 USD per week
Estimated Hourly Salary: 9 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Training Supervisor Call Center job salary compared to average salary in Malaysia.
Comparison shows that a person working as Customer Service Training Supervisor Call Center in Malaysia earns on average:
1.17 times the average salary (or 117% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Training Supervisor Call Center job salary compared to average salary in Malaysia.
Comparison shows that a person working as Customer Service Training Supervisor Call Center in Malaysia earns on average:
1.17 times the average salary (or 117% of average salary).
Is Customer Service Training Supervisor Call Center a well paid job?
Yes, our data show that Customer Service Training Supervisor Call Center is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Service Training Supervisor Call Center?
High salary for Customer Service Training Supervisor Call Center would be somewhere between 100,452 MYR and 132,414 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Training Supervisor Call Center in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 91,320 MYR
Estimated Monthly Salary: 7,610 MYR
Estimated Weekly Salary: 1,756 MYR per week
Estimated Hourly Salary: 44 MYR per hour
By working as Customer Service Training Supervisor Call Center a person can save up to 809 USD per month or 9,703 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Training Supervisor Call Center

Details on Customer Service Training Supervisor Call Center salary in Thailand

Details on Customer Service Training Supervisor Call Center salary in Indonesia

Details on Customer Service Training Supervisor Call Center salary in Singapore

Details on Customer Service Training Supervisor Call Center salary in Brunei

Details on Customer Service Training Supervisor Call Center salary in Vietnam

Details on Customer Service Training Supervisor Call Center salary in Philippines
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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Random salary:
Personnel clerk (53,295 MYR per year, pre-tax.)
Underground utility locator (53,295 MYR per year, pre-tax.)
New product introduction (npi), manager (132,259 MYR per year, pre-tax.)
Geographic information systems (gis), mapper (51,321 MYR per year, pre-tax.)
Human resources (hr), officer (127,910 MYR per year, pre-tax.)
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