Home > Salary > Malaysia > Customer Service Representative
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.
Estimated Yearly Salary: 62,148 MYR
Estimated Monthly Salary: 5,179 MYR
Estimated Weekly Salary: 1,195 MYR per week
Estimated Hourly Salary: 30 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,007 MYR
Estimated Weekly Salary: 1,155 MYR per week
Estimated Hourly Salary: 29 MYR per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 12,435 USD
Estimated Monthly Salary: 1,036 USD
Estimated Weekly Salary: 239 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 62,148 MYR
Estimated Monthly Salary: 5,179 MYR
Estimated Weekly Salary: 1,195 MYR per week
Estimated Hourly Salary: 30 MYR per hour
By working as Customer Service Representative a person can save up to 325 USD per month or 3,901 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Customer Service Representative
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Qa engineer (122,523 MYR per year, pre-tax.)
Real estate acquisitions analyst (93,025 MYR per year, pre-tax.)
Content writer (85,275 MYR per year, pre-tax.)
Account development manager (69,843 MYR per year, pre-tax.)
Senior sales manager (171,300 MYR per year, pre-tax.)
Customer Service Representative salary in Malaysia
Average Yearly Salary of Customer Service Representative in Malaysia is approximately 62,148 MYR (12,435 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Representative do?
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.Skills: customer service, problem-solving, communication skills, multitasking, conflict resolution, attention to detail
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Representative make?
Salary details
How much does Customer Service Representative make?Estimated Yearly Salary: 62,148 MYR
Estimated Monthly Salary: 5,179 MYR
Estimated Weekly Salary: 1,195 MYR per week
Estimated Hourly Salary: 30 MYR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 60,080 MYREstimated Monthly Salary: 5,007 MYR
Estimated Weekly Salary: 1,155 MYR per week
Estimated Hourly Salary: 29 MYR per hour
Last revision of data: 2024-01-06Customer Service Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 12,435 USD
Estimated Monthly Salary: 1,036 USD
Estimated Weekly Salary: 239 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in Malaysia.
Comparison shows that a person working as Customer Service Representative in Malaysia earns on average:
0.79 times the average salary (or 79% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in Malaysia.
Comparison shows that a person working as Customer Service Representative in Malaysia earns on average:
0.79 times the average salary (or 79% of average salary).
Is Customer Service Representative a well paid job?
No, our data shows that Customer Service Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Representative?
High salary for Customer Service Representative would be somewhere between 68,363 MYR and 90,115 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Representative in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 62,148 MYR
Estimated Monthly Salary: 5,179 MYR
Estimated Weekly Salary: 1,195 MYR per week
Estimated Hourly Salary: 30 MYR per hour
By working as Customer Service Representative a person can save up to 325 USD per month or 3,901 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Representative
Thailand is 5,064 USD
Indonesia is 7,391 USD
Singapore is 47,028 USD
Brunei is 21,911 USD
Vietnam is 2,812 USD
Philippines is 2,769 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Malaysia
(927,752 MYR per year, pre-tax.)
2. Cardiologist
(770,656 MYR per year, pre-tax.)
(748,723 MYR per year, pre-tax.)
(724,417 MYR per year, pre-tax.)
5. Neurosurgeon
(722,312 MYR per year, pre-tax.)
6. Urologist
(706,560 MYR per year, pre-tax.)
(706,212 MYR per year, pre-tax.)
(704,735 MYR per year, pre-tax.)
(704,523 MYR per year, pre-tax.)
10. Dermatologist
(703,305 MYR per year, pre-tax.)
Data as of 2025Random salary:
Qa engineer (122,523 MYR per year, pre-tax.)
Real estate acquisitions analyst (93,025 MYR per year, pre-tax.)
Content writer (85,275 MYR per year, pre-tax.)
Account development manager (69,843 MYR per year, pre-tax.)
Senior sales manager (171,300 MYR per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=malaysia&job=customer-service-representative'><img src='https://optisalary.com/wp-content/graphs/salary/customer-service-representative-salary-in-malaysia-2025.jpg' alt='customer service representative salary in malaysia 2025' title='customer service representative salary in malaysia 2025' /></a>
Please note:The salary estimates on this website are meant for informational use exclusively.
This website offers salary estimates for educational purposes exclusively. While we gather data from multiple providers, we do not ensure absolute reliability. Users are advised to consult external organizations before making major financial moves. Salaries shift due to numerous elements, such as market demand, employer policies, and geographic location. We cannot provide guarantee regarding the validity of the displayed salary figures. Your use of this site indicates your understanding of these terms.
Salary information displayed on this site is informational only. Our figures are compiled various inputs, but we cannot guarantee absolute correctness. Users should always double-check salary details with additional resources before making job-related decisions. Salaries fluctuate due to economic trends, job location, and negotiation skills. We cannot offer any warranties about the validity of the provided salary data. By navigating this site, you acknowledge these limitations.