Home > Salary > Malaysia > Crm Business Analyst
A CRM (Customer Relationship Management) Business Analyst is responsible for analyzing an organization's customer data and processes to improve customer satisfaction and drive business growth. They work closely with stakeholders to understand their requirements and translate them into technical solutions using CRM software. The CRM Business Analyst identifies areas for improvement in customer engagement, sales, marketing, and service processes, and recommends strategies to optimize these areas. They also analyze data to identify trends and patterns, create reports and dashboards, and provide insights to support decision-making. Additionally, they collaborate with cross-functional teams to implement CRM solutions, conduct user training, and ensure system adoption. This role requires strong analytical and problem-solving skills, excellent communication and collaboration abilities, and a deep understanding of CRM concepts and technologies.
Estimated Yearly Salary: 112,018 MYR
Estimated Monthly Salary: 9,335 MYR
Estimated Weekly Salary: 2,154 MYR per week
Estimated Hourly Salary: 54 MYR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,044 MYR
Estimated Weekly Salary: 2,087 MYR per week
Estimated Hourly Salary: 52 MYR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 22,484 USD
Estimated Monthly Salary: 1,874 USD
Estimated Weekly Salary: 432 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 112,018 MYR
Estimated Monthly Salary: 9,335 MYR
Estimated Weekly Salary: 2,154 MYR per week
Estimated Hourly Salary: 54 MYR per hour
By working as Crm Business Analyst a person can save up to 1,162 USD per month or 13,950 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Estimated Yearly Salary for Crm Business Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Crm Business Analyst salary in Malaysia
Average Yearly Salary of Crm Business Analyst in Malaysia is approximately 112,018 MYR (22,484 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Crm Business Analyst do?

Skills: CRM, Business Analysis, Customer Relationship Management, Data Analysis, Process Optimization, Stakeholder Engagement
Job industry: Software development
Job industry: Software development
How much does Crm Business Analyst make?
Salary details
How much does Crm Business Analyst make?Estimated Yearly Salary: 112,018 MYR
Estimated Monthly Salary: 9,335 MYR
Estimated Weekly Salary: 2,154 MYR per week
Estimated Hourly Salary: 54 MYR per hour
Comparing salary to last year:
Estimated Yearly Salary: 108,530 MYREstimated Monthly Salary: 9,044 MYR
Estimated Weekly Salary: 2,087 MYR per week
Estimated Hourly Salary: 52 MYR per hour
Crm Business Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 22,484 USD
Estimated Monthly Salary: 1,874 USD
Estimated Weekly Salary: 432 USD per week
Estimated Hourly Salary: 11 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Malaysia is a Southeast Asian country located on the Malay Peninsula and the island of Borneo. It has a diverse population consisting of various ethnic groups, including Malays, Chinese, Indians, and indigenous tribes. Malaysia has an estimated population of around 32 million people. The country covers an area of approximately 330,803 square kilometers, making it the 66th largest country in the world.
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Crm Business Analyst job salary compared to average salary in Malaysia.
Comparison shows that a person working as Crm Business Analyst in Malaysia earns on average:
1.43 times the average salary (or 143% of average salary).
Estimated national average yearly salary is 78,260 MYR (17,780 USD). Value indicated is pre-tax. Below graph shows estimated Crm Business Analyst job salary compared to average salary in Malaysia.
Comparison shows that a person working as Crm Business Analyst in Malaysia earns on average:
1.43 times the average salary (or 143% of average salary).
Is Crm Business Analyst a well paid job?
Yes, our data shows that Crm Business Analyst is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Crm Business Analyst?
High salary for Crm Business Analyst would be somewhere between 123,220 MYR and 162,426 MYR. However this is an estimation based on Gaussian Distribution.How much can you save working as Crm Business Analyst in Malaysia?
Living in Malaysia the approximate monthly expenses are: 711 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 112,018 MYR
Estimated Monthly Salary: 9,335 MYR
Estimated Weekly Salary: 2,154 MYR per week
Estimated Hourly Salary: 54 MYR per hour
By working as Crm Business Analyst a person can save up to 1,162 USD per month or 13,950 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Malaysia, see costs of living in Malaysia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Thailand, Indonesia, Singapore, Brunei, Vietnam, Philippines. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Crm Business Analyst
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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(722,312 MYR per year, pre-tax.)
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10. Dermatologist
(703,305 MYR per year, pre-tax.)
Random salary:
Telephone operator (35,268 MYR per year, pre-tax.)
Teaching assistant (31,304 MYR per year, pre-tax.)
Director housing community development (89,216 MYR per year, pre-tax.)
Radiologydiagnostic imaging director (179,265 MYR per year, pre-tax.)
Staffing manager (84,305 MYR per year, pre-tax.)
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