Home > Salary > Lebanon > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 188,272,839 LBP
Estimated Monthly Salary: 15,689,403 LBP
Estimated Weekly Salary: 3,620,632 LBP per week
Estimated Hourly Salary: 90,516 LBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 15,161,900 LBP
Estimated Weekly Salary: 3,498,900 LBP per week
Estimated Hourly Salary: 87,473 LBP per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 11,487 USD
Estimated Monthly Salary: 957 USD
Estimated Weekly Salary: 221 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 188,272,839 LBP
Estimated Monthly Salary: 15,689,403 LBP
Estimated Weekly Salary: 3,620,632 LBP per week
Estimated Hourly Salary: 90,516 LBP per hour
By working as Quality Assurance Manager Call Centers a person can save up to 625 USD per month or 7,503 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Quality Assurance Manager Call Centers salary in Lebanon
Average Yearly Salary of Quality Assurance Manager Call Centers in Lebanon is approximately 188,272,839 LBP (11,487 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 188,272,839 LBP
Estimated Monthly Salary: 15,689,403 LBP
Estimated Weekly Salary: 3,620,632 LBP per week
Estimated Hourly Salary: 90,516 LBP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 181,942,800 LBPEstimated Monthly Salary: 15,161,900 LBP
Estimated Weekly Salary: 3,498,900 LBP per week
Estimated Hourly Salary: 87,473 LBP per hour
Last revision of data: 2024-01-06Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 11,487 USD
Estimated Monthly Salary: 957 USD
Estimated Weekly Salary: 221 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Lebanon is a small country located in the Middle East on the eastern shore of the Mediterranean Sea. It has a diverse population of approximately 6 million people. The country covers an area of around 10,452 square kilometers, making it one of the smallest countries in the region.
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Lebanon.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Lebanon earns on average:
1.51 times the average salary (or 151% of average salary).
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in Lebanon.
Comparison shows that a person working as Quality Assurance Manager Call Centers in Lebanon earns on average:
1.51 times the average salary (or 151% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 207,100,123 LBP and 272,995,617 LBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in Lebanon?
Living in Lebanon the approximate monthly expenses are: 332 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 188,272,839 LBP
Estimated Monthly Salary: 15,689,403 LBP
Estimated Weekly Salary: 3,620,632 LBP per week
Estimated Hourly Salary: 90,516 LBP per hour
By working as Quality Assurance Manager Call Centers a person can save up to 625 USD per month or 7,503 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Syria, Israel, Cyprus, Jordan. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Syria is 5,108 USD
Israel is 75,841 USD
Jordan is 13,212 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Lebanon
(1,417,299,855 LBP per year, pre-tax.)
2. Cardiologist
(1,175,197,006 LBP per year, pre-tax.)
(1,136,102,693 LBP per year, pre-tax.)
4. Neurosurgeon
(1,108,071,776 LBP per year, pre-tax.)
(1,103,346,164 LBP per year, pre-tax.)
6. Urologist
(1,079,234,675 LBP per year, pre-tax.)
(1,078,809,332 LBP per year, pre-tax.)
(1,078,388,733 LBP per year, pre-tax.)
(1,074,144,669 LBP per year, pre-tax.)
(1,072,787,021 LBP per year, pre-tax.)
Data as of 2025Random salary:
Geographic information systems (gis), developer (144,420,000 LBP per year, pre-tax.)
Sales operations assistant (94,960,316 LBP per year, pre-tax.)
Entry-level solicitor of labor (84,323,030 LBP per year, pre-tax.)
Magistrate u.s. (119,812,800 LBP per year, pre-tax.)
Waste disposal manager (163,743,929 LBP per year, pre-tax.)
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