Home > Salary > Lebanon > Quality Assurance Analyst Call Centers
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Estimated Yearly Salary: 95,135,413 LBP
Estimated Monthly Salary: 7,927,951 LBP
Estimated Weekly Salary: 1,829,527 LBP per week
Estimated Hourly Salary: 45,738 LBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,642,263 LBP
Estimated Weekly Salary: 1,763,599 LBP per week
Estimated Hourly Salary: 44,090 LBP per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 5,812 USD
Estimated Monthly Salary: 484 USD
Estimated Weekly Salary: 112 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 95,135,413 LBP
Estimated Monthly Salary: 7,927,951 LBP
Estimated Weekly Salary: 1,829,527 LBP per week
Estimated Hourly Salary: 45,738 LBP per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 152 USD per month or 1,828 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Analyst Call Centers salary in Lebanon
Average Yearly Salary of Quality Assurance Analyst Call Centers in Lebanon is approximately 95,135,413 LBP (5,812 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Analyst Call Centers do?
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Skills: Quality Assurance, Call Center, Customer Service, Performance Evaluation, Training and Development, Process Improvement
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Analyst Call Centers make?
Salary details
How much does Quality Assurance Analyst Call Centers make?Estimated Yearly Salary: 95,135,413 LBP
Estimated Monthly Salary: 7,927,951 LBP
Estimated Weekly Salary: 1,829,527 LBP per week
Estimated Hourly Salary: 45,738 LBP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 91,707,150 LBPEstimated Monthly Salary: 7,642,263 LBP
Estimated Weekly Salary: 1,763,599 LBP per week
Estimated Hourly Salary: 44,090 LBP per hour
Last revision of data: 2024-01-08Quality Assurance Analyst Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,812 USD
Estimated Monthly Salary: 484 USD
Estimated Weekly Salary: 112 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Lebanon is a small country located in the Middle East on the eastern shore of the Mediterranean Sea. It has a diverse population of approximately 6 million people. The country covers an area of around 10,452 square kilometers, making it one of the smallest countries in the region.
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Lebanon.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Lebanon earns on average:
0.76 times the average salary (or 76% of average salary).
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Lebanon.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Lebanon earns on average:
0.76 times the average salary (or 76% of average salary).
Is Quality Assurance Analyst Call Centers a well paid job?
No, our data shows that Quality Assurance Analyst Call Centers is typically not a well-paid job. The salary varies based on experience. Meaning that even though Quality Assurance Analyst Call Centers might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Quality Assurance Analyst Call Centers?
High salary for Quality Assurance Analyst Call Centers would be somewhere between 104,648,954 LBP and 137,946,349 LBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Analyst Call Centers in Lebanon?
Living in Lebanon the approximate monthly expenses are: 332 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 95,135,413 LBP
Estimated Monthly Salary: 7,927,951 LBP
Estimated Weekly Salary: 1,829,527 LBP per week
Estimated Hourly Salary: 45,738 LBP per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 152 USD per month or 1,828 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Syria, Israel, Cyprus, Jordan. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Syria is 2,557 USD
Israel is 38,220 USD
Jordan is 6,635 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Lebanon
(1,417,299,855 LBP per year, pre-tax.)
2. Cardiologist
(1,175,197,006 LBP per year, pre-tax.)
(1,136,102,693 LBP per year, pre-tax.)
4. Neurosurgeon
(1,108,071,776 LBP per year, pre-tax.)
(1,103,346,164 LBP per year, pre-tax.)
6. Urologist
(1,079,234,675 LBP per year, pre-tax.)
(1,078,809,332 LBP per year, pre-tax.)
(1,078,388,733 LBP per year, pre-tax.)
(1,074,144,669 LBP per year, pre-tax.)
(1,072,787,021 LBP per year, pre-tax.)
Data as of 2025Random salary:
General cardiologist (624,846,576 LBP per year, pre-tax.)
Laundry clerk (53,251,950 LBP per year, pre-tax.)
Kitchen runner (39,602,952 LBP per year, pre-tax.)
Web engineer (219,597,803 LBP per year, pre-tax.)
Journeyman lineman (156,211,644 LBP per year, pre-tax.)
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