Home > Salary > Lebanon > Customer Service Scheduling Analyst Call Center
A customer service scheduling analyst in a call center is responsible for managing and optimizing the scheduling of customer service representatives. They analyze call volumes, patterns, and trends to create efficient schedules that ensure adequate staffing levels. This involves forecasting call volumes, monitoring real-time call data, and adjusting schedules as needed to meet service level agreements. The analyst also collaborates with other departments to gather information on upcoming events or promotions that may impact call volumes. They use workforce management software to generate reports and track key performance indicators such as average handle time, service level, and occupancy rate. Additionally, the analyst provides recommendations for process improvements and helps implement changes to enhance overall efficiency and customer satisfaction.
Estimated Yearly Salary: 67,454,896 LBP
Estimated Monthly Salary: 5,621,241 LBP
Estimated Weekly Salary: 1,297,210 LBP per week
Estimated Hourly Salary: 32,430 LBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,424,113 LBP
Estimated Weekly Salary: 1,251,718 LBP per week
Estimated Hourly Salary: 31,293 LBP per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 4,134 USD
Estimated Monthly Salary: 345 USD
Estimated Weekly Salary: 80 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 67,454,896 LBP
Estimated Monthly Salary: 5,621,241 LBP
Estimated Weekly Salary: 1,297,210 LBP per week
Estimated Hourly Salary: 32,430 LBP per hour
By working as Customer Service Scheduling Analyst Call Center a person can save up to 13 USD per month or 150 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Estimated Yearly Salary for Customer Service Scheduling Analyst Call Center
Israel is 27,034 USD 554%
Details on Customer Service Scheduling Analyst Call Center salary in Israel Last revision of data: 2025-01-04
Data as of 2025
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Customer Service Scheduling Analyst Call Center salary in Lebanon
Average Yearly Salary of Customer Service Scheduling Analyst Call Center in Lebanon is approximately 67,454,896 LBP (4,134 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Scheduling Analyst Call Center do?
A customer service scheduling analyst in a call center is responsible for managing and optimizing the scheduling of customer service representatives. They analyze call volumes, patterns, and trends to create efficient schedules that ensure adequate staffing levels. This involves forecasting call volumes, monitoring real-time call data, and adjusting schedules as needed to meet service level agreements. The analyst also collaborates with other departments to gather information on upcoming events or promotions that may impact call volumes. They use workforce management software to generate reports and track key performance indicators such as average handle time, service level, and occupancy rate. Additionally, the analyst provides recommendations for process improvements and helps implement changes to enhance overall efficiency and customer satisfaction.
Skills: customer service, scheduling analyst, call center, workforce management, service level agreements, efficiency improvement.
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Scheduling Analyst Call Center make?
Salary details
How much does Customer Service Scheduling Analyst Call Center make?Estimated Yearly Salary: 67,454,896 LBP
Estimated Monthly Salary: 5,621,241 LBP
Estimated Weekly Salary: 1,297,210 LBP per week
Estimated Hourly Salary: 32,430 LBP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 65,089,350 LBPEstimated Monthly Salary: 5,424,113 LBP
Estimated Weekly Salary: 1,251,718 LBP per week
Estimated Hourly Salary: 31,293 LBP per hour
Last revision of data: 2024-01-07Customer Service Scheduling Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,134 USD
Estimated Monthly Salary: 345 USD
Estimated Weekly Salary: 80 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Lebanon is a small country located in the Middle East on the eastern shore of the Mediterranean Sea. It has a diverse population of approximately 6 million people. The country covers an area of around 10,452 square kilometers, making it one of the smallest countries in the region.
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Scheduling Analyst Call Center job salary compared to average salary in Lebanon.
Comparison shows that a person working as Customer Service Scheduling Analyst Call Center in Lebanon earns on average:
0.54 times the average salary (or 54% of average salary).
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Scheduling Analyst Call Center job salary compared to average salary in Lebanon.
Comparison shows that a person working as Customer Service Scheduling Analyst Call Center in Lebanon earns on average:
0.54 times the average salary (or 54% of average salary).
Is Customer Service Scheduling Analyst Call Center a well paid job?
No, our data shows that Customer Service Scheduling Analyst Call Center is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Scheduling Analyst Call Center might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Scheduling Analyst Call Center?
High salary for Customer Service Scheduling Analyst Call Center would be somewhere between 74,200,386 LBP and 97,809,599 LBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Scheduling Analyst Call Center in Lebanon?
Living in Lebanon the approximate monthly expenses are: 332 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 67,454,896 LBP
Estimated Monthly Salary: 5,621,241 LBP
Estimated Weekly Salary: 1,297,210 LBP per week
Estimated Hourly Salary: 32,430 LBP per hour
By working as Customer Service Scheduling Analyst Call Center a person can save up to 13 USD per month or 150 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Syria, Israel, Cyprus, Jordan. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Scheduling Analyst Call Center
Syria is 1,828 USD
Israel is 27,034 USD 554%Details on Customer Service Scheduling Analyst Call Center salary in Israel
Jordan is 4,697 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Lebanon
(1,417,299,855 LBP per year, pre-tax.)
2. Cardiologist
(1,175,197,006 LBP per year, pre-tax.)
(1,136,102,693 LBP per year, pre-tax.)
4. Neurosurgeon
(1,108,071,776 LBP per year, pre-tax.)
(1,103,346,164 LBP per year, pre-tax.)
6. Urologist
(1,079,234,675 LBP per year, pre-tax.)
(1,078,809,332 LBP per year, pre-tax.)
(1,078,388,733 LBP per year, pre-tax.)
(1,074,144,669 LBP per year, pre-tax.)
(1,072,787,021 LBP per year, pre-tax.)
Data as of 2025Random salary:
Executive pastry chef (165,674,550 LBP per year, pre-tax.)
Pool maintenance repair worker (68,475,000 LBP per year, pre-tax.)
Technical director (271,410,000 LBP per year, pre-tax.)
Key holder (59,170,650 LBP per year, pre-tax.)
Aerialist (86,906,478 LBP per year, pre-tax.)
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