Home > Salary > Lebanon > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 257,852,266 LBP
Estimated Monthly Salary: 21,487,689 LBP
Estimated Weekly Salary: 4,958,697 LBP per week
Estimated Hourly Salary: 123,967 LBP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 20,831,263 LBP
Estimated Weekly Salary: 4,807,214 LBP per week
Estimated Hourly Salary: 120,180 LBP per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 15,812 USD
Estimated Monthly Salary: 1,318 USD
Estimated Weekly Salary: 304 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 257,852,266 LBP
Estimated Monthly Salary: 21,487,689 LBP
Estimated Weekly Salary: 4,958,697 LBP per week
Estimated Hourly Salary: 123,967 LBP per hour
By working as Call Center Director a person can save up to 986 USD per month or 11,828 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Lebanon
Average Yearly Salary of Call Center Director in Lebanon is approximately 257,852,266 LBP (15,812 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 257,852,266 LBP
Estimated Monthly Salary: 21,487,689 LBP
Estimated Weekly Salary: 4,958,697 LBP per week
Estimated Hourly Salary: 123,967 LBP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 249,975,150 LBPEstimated Monthly Salary: 20,831,263 LBP
Estimated Weekly Salary: 4,807,214 LBP per week
Estimated Hourly Salary: 120,180 LBP per hour
Last revision of data: 2024-01-07Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 15,812 USD
Estimated Monthly Salary: 1,318 USD
Estimated Weekly Salary: 304 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Lebanon is a small country located in the Middle East on the eastern shore of the Mediterranean Sea. It has a diverse population of approximately 6 million people. The country covers an area of around 10,452 square kilometers, making it one of the smallest countries in the region.
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Lebanon.
Comparison shows that a person working as Call Center Director in Lebanon earns on average:
2.07 times the average salary (or 207% of average salary).
Estimated national average yearly salary is 124,500,000 LBP (8,300 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Lebanon.
Comparison shows that a person working as Call Center Director in Lebanon earns on average:
2.07 times the average salary (or 207% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 283,637,493 LBP and 373,885,786 LBP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Lebanon?
Living in Lebanon the approximate monthly expenses are: 332 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 257,852,266 LBP
Estimated Monthly Salary: 21,487,689 LBP
Estimated Weekly Salary: 4,958,697 LBP per week
Estimated Hourly Salary: 123,967 LBP per hour
By working as Call Center Director a person can save up to 986 USD per month or 11,828 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Lebanon, see costs of living in Lebanon.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Syria, Israel, Cyprus, Jordan. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Syria is 6,997 USD
Israel is 104,111 USD
Jordan is 18,150 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Lebanon
(1,417,299,855 LBP per year, pre-tax.)
2. Cardiologist
(1,175,197,006 LBP per year, pre-tax.)
(1,136,102,693 LBP per year, pre-tax.)
4. Neurosurgeon
(1,108,071,776 LBP per year, pre-tax.)
(1,103,346,164 LBP per year, pre-tax.)
6. Urologist
(1,079,234,675 LBP per year, pre-tax.)
(1,078,809,332 LBP per year, pre-tax.)
(1,078,388,733 LBP per year, pre-tax.)
(1,074,144,669 LBP per year, pre-tax.)
(1,072,787,021 LBP per year, pre-tax.)
Data as of 2025Random salary:
Licensed occupational therapist (220,398,000 LBP per year, pre-tax.)
Central supply assistant (71,983,179 LBP per year, pre-tax.)
Senior buyer retail (248,503,650 LBP per year, pre-tax.)
Stewarddishwasher (61,168,997 LBP per year, pre-tax.)
Network communications manager (195,512,959 LBP per year, pre-tax.)
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