Home > Salary > Kuwait > Operations Analyst Call Center
An Operations Analyst in a call center is responsible for analyzing and improving the overall efficiency and effectiveness of call center operations. They gather and analyze data related to call volume, call handling times, customer satisfaction, and other key performance metrics to identify trends, patterns, and areas for improvement. They also develop and implement strategies to optimize call center processes, such as workforce management, scheduling, training, and quality assurance.
The Operations Analyst works closely with call center managers and supervisors to provide insights and recommendations for enhancing productivity, reducing costs, and improving customer service. They may also collaborate with IT teams to ensure that call center systems and technologies are properly utilized and aligned with business objectives.
Estimated Yearly Salary: 31,221 KWD
Estimated Monthly Salary: 2,602 KWD
Estimated Weekly Salary: 600 KWD per week
Estimated Hourly Salary: 15 KWD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,507 KWD
Estimated Weekly Salary: 579 KWD per week
Estimated Hourly Salary: 14 KWD per hour
Last revision of data: 2024-02-05
Estimated Yearly Salary: 10,447 USD
Estimated Monthly Salary: 871 USD
Estimated Weekly Salary: 201 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 31,221 KWD
Estimated Monthly Salary: 2,602 KWD
Estimated Weekly Salary: 600 KWD per week
Estimated Hourly Salary: 15 KWD per hour
Our data indicates that by working as Operations Analyst Call Center you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kuwait, see costs of living in Kuwait.
Estimated Yearly Salary for Operations Analyst Call Center
Last revision of data: 2025-01-04
Data as of 2025
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Operations Analyst Call Center salary in Kuwait
Average Yearly Salary of Operations Analyst Call Center in Kuwait is approximately 31,221 KWD (10,447 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Operations Analyst Call Center do?
An Operations Analyst in a call center is responsible for analyzing and improving the overall efficiency and effectiveness of call center operations. They gather and analyze data related to call volume, call handling times, customer satisfaction, and other key performance metrics to identify trends, patterns, and areas for improvement. They also develop and implement strategies to optimize call center processes, such as workforce management, scheduling, training, and quality assurance.
The Operations Analyst works closely with call center managers and supervisors to provide insights and recommendations for enhancing productivity, reducing costs, and improving customer service. They may also collaborate with IT teams to ensure that call center systems and technologies are properly utilized and aligned with business objectives.
Skills: Operations Analyst, Call Center, Efficiency Improvement, Data Analysis, Performance Metrics, Process Optimization
Job industry: Customer service
Job industry: Customer service
How much does Operations Analyst Call Center make?
Salary details
How much does Operations Analyst Call Center make?Estimated Yearly Salary: 31,221 KWD
Estimated Monthly Salary: 2,602 KWD
Estimated Weekly Salary: 600 KWD per week
Estimated Hourly Salary: 15 KWD per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 30,084 KWDEstimated Monthly Salary: 2,507 KWD
Estimated Weekly Salary: 579 KWD per week
Estimated Hourly Salary: 14 KWD per hour
Last revision of data: 2024-02-05Operations Analyst Call Center estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 10,447 USD
Estimated Monthly Salary: 871 USD
Estimated Weekly Salary: 201 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Kuwait is a small country located in the Middle East. It has a population of approximately 4 million people and covers an area of around 17,818 square kilometers. The country is bordered by Saudi Arabia to the south and Iraq to the north.
Estimated national average yearly salary is 12,300 KWD (40,000 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in Kuwait.
Comparison shows that a person working as Operations Analyst Call Center in Kuwait earns on average:
2.54 times the average salary (or 254% of average salary).
Estimated national average yearly salary is 12,300 KWD (40,000 USD). Value indicated is pre-tax. Below graph shows estimated Operations Analyst Call Center job salary compared to average salary in Kuwait.
Comparison shows that a person working as Operations Analyst Call Center in Kuwait earns on average:
2.54 times the average salary (or 254% of average salary).
Is Operations Analyst Call Center a well paid job?
Yes, our data show that Operations Analyst Call Center is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Operations Analyst Call Center?
High salary for Operations Analyst Call Center would be somewhere between 34,343 KWD and 45,270 KWD. However this is an estimation based on Gaussian Distribution.How much can you save working as Operations Analyst Call Center in Kuwait?
Living in Kuwait the approximate monthly expenses are: 1,600 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 31,221 KWD
Estimated Monthly Salary: 2,602 KWD
Estimated Weekly Salary: 600 KWD per week
Estimated Hourly Salary: 15 KWD per hour
Our data indicates that by working as Operations Analyst Call Center you will not be able to save much money and will likely need to make adjustments to your lifestyle to go comfortably through the month.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kuwait, see costs of living in Kuwait.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Saudi Arabia, Iraq. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Operations Analyst Call Center
Saudi Arabia is 21,516 USD
Iraq is 4,682 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kuwait
(419,012 KWD per year, pre-tax.)
2. Cardiologist
(348,639 KWD per year, pre-tax.)
(336,866 KWD per year, pre-tax.)
4. Neurosurgeon
(324,311 KWD per year, pre-tax.)
(324,112 KWD per year, pre-tax.)
(317,580 KWD per year, pre-tax.)
(317,445 KWD per year, pre-tax.)
(317,318 KWD per year, pre-tax.)
9. Urologist
(317,161 KWD per year, pre-tax.)
10. Plastic surgeon
(316,850 KWD per year, pre-tax.)
Data as of 2025Random salary:
Youth care worker (16,016 KWD per year, pre-tax.)
Bankruptcy attorney (57,552 KWD per year, pre-tax.)
Patient services representative (21,112 KWD per year, pre-tax.)
Alternative dispute resolution (adr), mediator (32,116 KWD per year, pre-tax.)
Claims administrator (31,249 KWD per year, pre-tax.)
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