Technical Support Specialist salary in Kenya

Average Yearly Salary of Technical Support Specialist in Kenya is approximately 1,005,863 KES (6,380 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Technical Support Specialist do?

A technical support specialist is responsible for providing assistance and guidance to customers or clients who are experiencing technical issues with products, software, or services. They handle inquiries, troubleshoot problems, and offer solutions through various communication channels such as phone, email, or live chat. Technical support specialists diagnose and resolve hardware or software malfunctions, install and update software applications, and provide step-by-step instructions to users. They may also log and track customer interactions, escalate complex issues to higher-level support teams, and maintain knowledge bases or documentation for future reference.

Skills: technical support, customer service, troubleshooting, software, hardware, communication
Job industry: Information technology

How much does Technical Support Specialist make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Technical Support Specialist a well paid job?

Yes, our data show that Technical Support Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Technical Support Specialist?

High salary for Technical Support Specialist would be somewhere between 1,106,449 KES and 1,458,501 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Technical Support Specialist in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,005,863 KES
Estimated Monthly Salary: 83,822 KES
Estimated Weekly Salary: 19,344 KES per week
Estimated Hourly Salary: 484 KES per hour
By working as Technical Support Specialist a person can save up to 292 USD per month or 3,500 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Technical Support Specialist

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

Data as of 2025

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