Home > Salary > Kenya > Technical Support Manager
A Technical Support Manager is responsible for overseeing and managing a team of technical support professionals who provide assistance and guidance to customers facing technical issues. They ensure that the team delivers exceptional customer service by resolving problems, answering inquiries, and providing technical solutions. The Technical Support Manager also plays a crucial role in developing and implementing strategies to improve the efficiency and effectiveness of the support team. They collaborate with other departments to identify and address recurring issues, develop training programs for the team, and stay updated with the latest technological advancements. Strong leadership, communication, and problem-solving skills are essential for this role.
Estimated Yearly Salary: 1,513,433 KES
Estimated Monthly Salary: 126,119 KES
Estimated Weekly Salary: 29,104 KES per week
Estimated Hourly Salary: 728 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 122,279 KES
Estimated Weekly Salary: 28,218 KES per week
Estimated Hourly Salary: 705 KES per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 9,602 USD
Estimated Monthly Salary: 800 USD
Estimated Weekly Salary: 185 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,513,433 KES
Estimated Monthly Salary: 126,119 KES
Estimated Weekly Salary: 29,104 KES per week
Estimated Hourly Salary: 728 KES per hour
By working as Technical Support Manager a person can save up to 560 USD per month or 6,722 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Technical Support Manager
Last revision of data: 2025-01-04
Data as of 2025
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Technical Support Manager salary in Kenya
Average Yearly Salary of Technical Support Manager in Kenya is approximately 1,513,433 KES (9,602 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Manager do?
A Technical Support Manager is responsible for overseeing and managing a team of technical support professionals who provide assistance and guidance to customers facing technical issues. They ensure that the team delivers exceptional customer service by resolving problems, answering inquiries, and providing technical solutions. The Technical Support Manager also plays a crucial role in developing and implementing strategies to improve the efficiency and effectiveness of the support team. They collaborate with other departments to identify and address recurring issues, develop training programs for the team, and stay updated with the latest technological advancements. Strong leadership, communication, and problem-solving skills are essential for this role.
Skills: Technical Support Manager, Customer Service, Problem-solving, Team Management, Communication, Leadership
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Manager make?
Salary details
How much does Technical Support Manager make?Estimated Yearly Salary: 1,513,433 KES
Estimated Monthly Salary: 126,119 KES
Estimated Weekly Salary: 29,104 KES per week
Estimated Hourly Salary: 728 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,467,346 KESEstimated Monthly Salary: 122,279 KES
Estimated Weekly Salary: 28,218 KES per week
Estimated Hourly Salary: 705 KES per hour
Last revision of data: 2024-01-08Technical Support Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 9,602 USD
Estimated Monthly Salary: 800 USD
Estimated Weekly Salary: 185 USD per week
Estimated Hourly Salary: 5 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Manager job salary compared to average salary in Kenya.
Comparison shows that a person working as Technical Support Manager in Kenya earns on average:
1.74 times the average salary (or 174% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Manager job salary compared to average salary in Kenya.
Comparison shows that a person working as Technical Support Manager in Kenya earns on average:
1.74 times the average salary (or 174% of average salary).
Is Technical Support Manager a well paid job?
Yes, our data shows that Technical Support Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Manager?
High salary for Technical Support Manager would be somewhere between 1,664,776 KES and 2,194,478 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Manager in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,513,433 KES
Estimated Monthly Salary: 126,119 KES
Estimated Weekly Salary: 29,104 KES per week
Estimated Hourly Salary: 728 KES per hour
By working as Technical Support Manager a person can save up to 560 USD per month or 6,722 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Manager
Ethiopia is 3,077 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Ms access database developer (1,130,376 KES per year, pre-tax.)
Finance associate (991,253 KES per year, pre-tax.)
Commercial diver (583,914 KES per year, pre-tax.)
Assistant professor of history (1,049,938 KES per year, pre-tax.)
Cad design technician (814,986 KES per year, pre-tax.)
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