Switchboard Operator salary in Kenya

Average Yearly Salary of Switchboard Operator in Kenya is approximately 504,528 KES (3,191 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Switchboard Operator do?

A switchboard operator is responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or telephone system to connect callers to the appropriate individuals or departments. The operator answers incoming calls, provides information to callers, transfers calls, takes messages, and maintains call logs. They may also assist with making outgoing calls, such as scheduling appointments or confirming reservations. Switchboard operators need to have excellent communication skills, as they are often the first point of contact for callers. They should be able to handle multiple calls simultaneously, remain calm under pressure, and provide efficient and courteous service. Attention to detail and good organizational skills are also essential for accurately documenting calls and messages. Overall, switchboard operators play a crucial role in facilitating effective communication within an organization.

Skills: switchboard operator, telephone operator, communication skills, customer service, multitasking, organizational skills.
Job industry: Telecommunications

How much does Switchboard Operator make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Switchboard Operator a well paid job?

No, our data shows that Switchboard Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Switchboard Operator might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Switchboard Operator?

High salary for Switchboard Operator would be somewhere between 554,981 KES and 731,566 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Switchboard Operator in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 504,528 KES
Estimated Monthly Salary: 42,044 KES
Estimated Weekly Salary: 9,702 KES per week
Estimated Hourly Salary: 243 KES per hour
By working as Switchboard Operator a person can save up to 26 USD per month or 311 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Switchboard Operator

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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