Home > Salary > Kenya > Service Operations Manager
A Service Operations Manager is responsible for overseeing and managing the operations of a service-based organization. They ensure that all aspects of service delivery, including customer satisfaction, quality control, and efficiency, are met. This role involves coordinating with various departments, such as customer support, technical teams, and sales, to ensure smooth service delivery. A Service Operations Manager also develops and implements strategies to improve service processes, optimize resource allocation, and enhance overall operational performance. They analyze data and metrics to identify areas for improvement and make recommendations for corrective actions. Additionally, they may be involved in hiring and training staff, setting performance goals, and monitoring team performance. Overall, a Service Operations Manager plays a crucial role in ensuring that the organization's services are delivered effectively, meeting customer expectations and driving business growth.
Estimated Yearly Salary: 1,466,974 KES
Estimated Monthly Salary: 122,248 KES
Estimated Weekly Salary: 28,211 KES per week
Estimated Hourly Salary: 705 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 117,973 KES
Estimated Weekly Salary: 27,225 KES per week
Estimated Hourly Salary: 681 KES per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 9,267 USD
Estimated Monthly Salary: 772 USD
Estimated Weekly Salary: 178 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,466,974 KES
Estimated Monthly Salary: 122,248 KES
Estimated Weekly Salary: 28,211 KES per week
Estimated Hourly Salary: 705 KES per hour
By working as Service Operations Manager a person can save up to 532 USD per month or 6,387 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Service Operations Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Furniture restorer (599,294 KES per year, pre-tax.)
Technical support engineer semiconductor equipment (756,482 KES per year, pre-tax.)
Cafeteria worker (371,932 KES per year, pre-tax.)
Shipper receiver packer (543,995 KES per year, pre-tax.)
Assistant conservator (756,482 KES per year, pre-tax.)
Service Operations Manager salary in Kenya
Average Yearly Salary of Service Operations Manager in Kenya is approximately 1,466,974 KES (9,267 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Operations Manager do?
A Service Operations Manager is responsible for overseeing and managing the operations of a service-based organization. They ensure that all aspects of service delivery, including customer satisfaction, quality control, and efficiency, are met. This role involves coordinating with various departments, such as customer support, technical teams, and sales, to ensure smooth service delivery. A Service Operations Manager also develops and implements strategies to improve service processes, optimize resource allocation, and enhance overall operational performance. They analyze data and metrics to identify areas for improvement and make recommendations for corrective actions. Additionally, they may be involved in hiring and training staff, setting performance goals, and monitoring team performance. Overall, a Service Operations Manager plays a crucial role in ensuring that the organization's services are delivered effectively, meeting customer expectations and driving business growth.
Skills: Service Operations Manager, Operations Management, Customer Satisfaction, Quality Control, Efficiency, Process Improvement
Job industry: Operations
Job industry: Operations
How much does Service Operations Manager make?
Salary details
How much does Service Operations Manager make?Estimated Yearly Salary: 1,466,974 KES
Estimated Monthly Salary: 122,248 KES
Estimated Weekly Salary: 28,211 KES per week
Estimated Hourly Salary: 705 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,415,680 KESEstimated Monthly Salary: 117,973 KES
Estimated Weekly Salary: 27,225 KES per week
Estimated Hourly Salary: 681 KES per hour
Last revision of data: 2024-01-05Service Operations Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 9,267 USD
Estimated Monthly Salary: 772 USD
Estimated Weekly Salary: 178 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Service Operations Manager job salary compared to average salary in Kenya.
Comparison shows that a person working as Service Operations Manager in Kenya earns on average:
1.69 times the average salary (or 169% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Service Operations Manager job salary compared to average salary in Kenya.
Comparison shows that a person working as Service Operations Manager in Kenya earns on average:
1.69 times the average salary (or 169% of average salary).
Is Service Operations Manager a well paid job?
Yes, our data shows that Service Operations Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Operations Manager?
High salary for Service Operations Manager would be somewhere between 1,613,671 KES and 2,127,112 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Operations Manager in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,466,974 KES
Estimated Monthly Salary: 122,248 KES
Estimated Weekly Salary: 28,211 KES per week
Estimated Hourly Salary: 705 KES per hour
By working as Service Operations Manager a person can save up to 532 USD per month or 6,387 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Operations Manager
Ethiopia is 2,968 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Furniture restorer (599,294 KES per year, pre-tax.)
Technical support engineer semiconductor equipment (756,482 KES per year, pre-tax.)
Cafeteria worker (371,932 KES per year, pre-tax.)
Shipper receiver packer (543,995 KES per year, pre-tax.)
Assistant conservator (756,482 KES per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=kenya&job=service-operations-manager'><img src='https://optisalary.com/wp-content/graphs/salary/service-operations-manager-salary-in-kenya-2025.jpg' alt='service operations manager salary in kenya 2025' title='service operations manager salary in kenya 2025' /></a>
Please note:The salary estimates on this website are meant for informational use exclusively.
optisalary.com presents salary insights for informational purposes only. While we collect data from multiple providers, we cannot guarantee absolute accuracy. Users are advised to consult trusted platforms before making any career moves. Salaries shift due to various factors, such as market demand, employer policies, and geographic location. We make no guarantee regarding the correctness of the displayed salary data. Your continued access of this site confirms your acceptance of these terms.
This website provides salary data solely for informational purposes. While we endeavor for accuracy, we cannot ensure the validity of all figures. Users should double-check salary details with official organizations before making financial plans. Salary amounts can fluctuate based on multiple factors, such as geographic location, experience, and job role. We assume no liability for errors in the salary figures provided. By using this website, you acknowledge that salary data is subject to change.