Home > Salary > Kenya > Service Delivery Director
A Service Delivery Director is responsible for overseeing the successful delivery of services to clients or customers. They work closely with cross-functional teams to ensure high-quality service delivery, meeting client expectations, and achieving business goals. The director develops and implements service strategies, policies, and procedures to optimize efficiency and customer satisfaction. They monitor service performance, identify areas for improvement, and lead initiatives to enhance service delivery processes. Additionally, they collaborate with sales and account management teams to understand client needs and develop customized service solutions. The role requires strong leadership skills, effective communication, and the ability to build and maintain relationships with clients and internal stakeholders.
Estimated Yearly Salary: 2,367,143 KES
Estimated Monthly Salary: 197,262 KES
Estimated Weekly Salary: 45,522 KES per week
Estimated Hourly Salary: 1,138 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 191,167 KES
Estimated Weekly Salary: 44,115 KES per week
Estimated Hourly Salary: 1,103 KES per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 14,985 USD
Estimated Monthly Salary: 1,249 USD
Estimated Weekly Salary: 288 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,367,143 KES
Estimated Monthly Salary: 197,262 KES
Estimated Weekly Salary: 45,522 KES per week
Estimated Hourly Salary: 1,138 KES per hour
By working as Service Delivery Director a person can save up to 1,009 USD per month or 12,105 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Service Delivery Director
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Ophthalmic laboratory technician (307,323 KES per year, pre-tax.)
Spraymachine operator (544,926 KES per year, pre-tax.)
Vaccine specialist (1,591,376 KES per year, pre-tax.)
Ombudsman (1,190,885 KES per year, pre-tax.)
Director of innovation (2,324,114 KES per year, pre-tax.)
Service Delivery Director salary in Kenya
Average Yearly Salary of Service Delivery Director in Kenya is approximately 2,367,143 KES (14,985 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Delivery Director do?
A Service Delivery Director is responsible for overseeing the successful delivery of services to clients or customers. They work closely with cross-functional teams to ensure high-quality service delivery, meeting client expectations, and achieving business goals. The director develops and implements service strategies, policies, and procedures to optimize efficiency and customer satisfaction. They monitor service performance, identify areas for improvement, and lead initiatives to enhance service delivery processes. Additionally, they collaborate with sales and account management teams to understand client needs and develop customized service solutions. The role requires strong leadership skills, effective communication, and the ability to build and maintain relationships with clients and internal stakeholders.
Skills: Service Delivery, Client Satisfaction, Leadership, Process Improvement, Customer Service, Strategic Planning
Job industry: Information technology
Job industry: Information technology
How much does Service Delivery Director make?
Salary details
How much does Service Delivery Director make?Estimated Yearly Salary: 2,367,143 KES
Estimated Monthly Salary: 197,262 KES
Estimated Weekly Salary: 45,522 KES per week
Estimated Hourly Salary: 1,138 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 2,294,002 KESEstimated Monthly Salary: 191,167 KES
Estimated Weekly Salary: 44,115 KES per week
Estimated Hourly Salary: 1,103 KES per hour
Last revision of data: 2024-01-03Service Delivery Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 14,985 USD
Estimated Monthly Salary: 1,249 USD
Estimated Weekly Salary: 288 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Service Delivery Director job salary compared to average salary in Kenya.
Comparison shows that a person working as Service Delivery Director in Kenya earns on average:
2.72 times the average salary (or 272% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Service Delivery Director job salary compared to average salary in Kenya.
Comparison shows that a person working as Service Delivery Director in Kenya earns on average:
2.72 times the average salary (or 272% of average salary).
Is Service Delivery Director a well paid job?
Yes, our data show that Service Delivery Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Delivery Director?
High salary for Service Delivery Director would be somewhere between 2,603,857 KES and 3,432,357 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Delivery Director in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,367,143 KES
Estimated Monthly Salary: 197,262 KES
Estimated Weekly Salary: 45,522 KES per week
Estimated Hourly Salary: 1,138 KES per hour
By working as Service Delivery Director a person can save up to 1,009 USD per month or 12,105 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Delivery Director
Ethiopia is 4,792 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Ophthalmic laboratory technician (307,323 KES per year, pre-tax.)
Spraymachine operator (544,926 KES per year, pre-tax.)
Vaccine specialist (1,591,376 KES per year, pre-tax.)
Ombudsman (1,190,885 KES per year, pre-tax.)
Director of innovation (2,324,114 KES per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=kenya&job=service-delivery-director'><img src='https://optisalary.com/wp-content/graphs/salary/service-delivery-director-salary-in-kenya-2025.jpg' alt='service delivery director salary in kenya 2025' title='service delivery director salary in kenya 2025' /></a>
Please note:optisalary.com presents salary data for reference use only.
This website presents salary data for informational use exclusively. We strive to provide reliable figures, but do not assure their precision. Users are encouraged to check alternative platforms before making employment choices. Salary ranges can fluctuate due to geographic location, experience, and industry trends. We assume no responsibility for inconsistencies in the salary data provided. Your continued use with this site indicates agreement of this disclaimer.
The salary estimates on this website are meant for informational purposes only. We compile salary data from multiple providers, but do not ensure complete accuracy. Users should independently confirm salaries before making financial decisions. Salary variations occur due to company policies, negotiation skills, and experience levels. We deny any guarantee regarding the correctness of the listed salary data. By using this site, you acknowledge that salary data is not definitive.