Product Support Engineer salary in Kenya

Average Yearly Salary of Product Support Engineer in Kenya is approximately 1,411,011 KES (8,913 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Product Support Engineer do?

A Product Support Engineer is responsible for providing technical assistance and support to customers who are using a company's products. They play a crucial role in ensuring customer satisfaction by troubleshooting and resolving issues related to the product. This occupation requires strong technical knowledge and problem-solving skills to identify and resolve problems efficiently. Product Support Engineers may communicate with customers through various channels such as phone, email, or chat, and they must possess excellent communication and interpersonal skills to effectively understand and address customer concerns. They also collaborate with cross-functional teams, including developers and quality assurance, to analyze and resolve complex technical issues. This role requires continuous learning and staying updated with the latest product features and technologies.

Skills: Product Support Engineer, Technical Support, Troubleshooting, Customer Service, Problem-solving, Communication.
Job industry: Technology

How much does Product Support Engineer make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Product Support Engineer a well paid job?

Yes, our data shows that Product Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Product Support Engineer?

High salary for Product Support Engineer would be somewhere between 1,552,112 KES and 2,045,966 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Product Support Engineer in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,411,011 KES
Estimated Monthly Salary: 117,584 KES
Estimated Weekly Salary: 27,135 KES per week
Estimated Hourly Salary: 678 KES per hour
By working as Product Support Engineer a person can save up to 503 USD per month or 6,033 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Product Support Engineer

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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