Home > Salary > Kenya > Member Service Representative
A Member Service Representative is responsible for providing excellent customer service and support to members of a particular organization or institution. They handle inquiries, complaints, and requests from members via phone, email, or in-person interactions. Their primary role is to address member concerns, answer questions, and provide accurate information regarding membership benefits, services, and policies. They may also assist with membership enrollment, renewal, and payment processes, as well as update member records and maintain databases.
Estimated Yearly Salary: 544,458 KES
Estimated Monthly Salary: 45,372 KES
Estimated Weekly Salary: 10,470 KES per week
Estimated Hourly Salary: 262 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 43,911 KES
Estimated Weekly Salary: 10,133 KES per week
Estimated Hourly Salary: 253 KES per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 3,460 USD
Estimated Monthly Salary: 288 USD
Estimated Weekly Salary: 67 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 544,458 KES
Estimated Monthly Salary: 45,372 KES
Estimated Weekly Salary: 10,470 KES per week
Estimated Hourly Salary: 262 KES per hour
By working as Member Service Representative a person can save up to 48 USD per month or 580 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Member Service Representative
Last revision of data: 2025-01-04
Data as of 2025
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Member Service Representative salary in Kenya
Average Yearly Salary of Member Service Representative in Kenya is approximately 544,458 KES (3,460 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Member Service Representative do?
A Member Service Representative is responsible for providing excellent customer service and support to members of a particular organization or institution. They handle inquiries, complaints, and requests from members via phone, email, or in-person interactions. Their primary role is to address member concerns, answer questions, and provide accurate information regarding membership benefits, services, and policies. They may also assist with membership enrollment, renewal, and payment processes, as well as update member records and maintain databases.
Skills: Customer Service, Member Support, Communication Skills, Problem-solving, Membership Management, Customer Relations
Job industry: Customer service
Job industry: Customer service
How much does Member Service Representative make?
Salary details
How much does Member Service Representative make?Estimated Yearly Salary: 544,458 KES
Estimated Monthly Salary: 45,372 KES
Estimated Weekly Salary: 10,470 KES per week
Estimated Hourly Salary: 262 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 526,930 KESEstimated Monthly Salary: 43,911 KES
Estimated Weekly Salary: 10,133 KES per week
Estimated Hourly Salary: 253 KES per hour
Last revision of data: 2024-01-09Member Service Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,460 USD
Estimated Monthly Salary: 288 USD
Estimated Weekly Salary: 67 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Member Service Representative job salary compared to average salary in Kenya.
Comparison shows that a person working as Member Service Representative in Kenya earns on average:
0.63 times the average salary (or 63% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Member Service Representative job salary compared to average salary in Kenya.
Comparison shows that a person working as Member Service Representative in Kenya earns on average:
0.63 times the average salary (or 63% of average salary).
Is Member Service Representative a well paid job?
No, our data shows that Member Service Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Member Service Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Member Service Representative?
High salary for Member Service Representative would be somewhere between 598,904 KES and 789,464 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Member Service Representative in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 544,458 KES
Estimated Monthly Salary: 45,372 KES
Estimated Weekly Salary: 10,470 KES per week
Estimated Hourly Salary: 262 KES per hour
By working as Member Service Representative a person can save up to 48 USD per month or 580 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Member Service Representative
Ethiopia is 1,106 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Data network engineer (1,130,376 KES per year, pre-tax.)
It engineer (945,019 KES per year, pre-tax.)
Technology consulting analyst (1,139,071 KES per year, pre-tax.)
Analytical research chemist (968,068 KES per year, pre-tax.)
.net senior developer (1,319,824 KES per year, pre-tax.)
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