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It Help Desk Lead salary in Kenya

Average Yearly Salary of It Help Desk Lead in Kenya is approximately 966,166 KES (6,072 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does It Help Desk Lead do?

occupation personasThe occupation of an IT Help Desk Lead involves overseeing and managing a team of IT support technicians, ensuring the smooth operation of the help desk, and providing technical assistance to end-users. The IT Help Desk Lead is responsible for resolving complex technical issues, escalating problems as necessary, and maintaining documentation and knowledge base resources. They also play a crucial role in training and mentoring help desk staff, monitoring performance metrics, and implementing best practices to improve customer satisfaction.

Skills: IT Help Desk Lead, Technical Support, Team Management, Troubleshooting, Customer Service, Documentation
Job industry: Information technology


How much does It Help Desk Lead make?

Salary details
How much does It Help Desk Lead make?
Estimated Yearly Salary: 966,166 KES
Estimated Monthly Salary: 80,514 KES
Estimated Weekly Salary: 18,580 KES per week
Estimated Hourly Salary: 465 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 929,988 KES
Estimated Monthly Salary: 77,499 KES
Estimated Weekly Salary: 17,884 KES per week
Estimated Hourly Salary: 447 KES per hour
Last revision of data: 2024-01-07



It Help Desk Lead estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 6,072 USD
Estimated Monthly Salary: 506 USD
Estimated Weekly Salary: 117 USD per week
Estimated Hourly Salary: 3 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 4 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.

Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Lead job salary compared to average salary in Kenya.
Comparison shows that a person working as It Help Desk Lead in Kenya earns on average:
1.11 times the average salary (or 111% of average salary).

Is It Help Desk Lead a well paid job?

Yes, our data show that It Help Desk Lead is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for It Help Desk Lead?

High salary for It Help Desk Lead would be somewhere between 1,062,783 KES and 1,400,941 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as It Help Desk Lead in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 966,166 KES
Estimated Monthly Salary: 80,514 KES
Estimated Weekly Salary: 18,580 KES per week
Estimated Hourly Salary: 465 KES per hour
By working as It Help Desk Lead a person can save up to 266 USD per month or 3,192 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for It Help Desk Lead

Ethiopia is 1,957 USDdown arrow 68%
Details on It Help Desk Lead salary in Ethiopia
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

(9,866,711 KES per year, pre-tax.)
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
(7,514,557 KES per year, pre-tax.)
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)

Data as of 2025

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The salary figures on optisalary.com are meant for informational use exclusively. We collect salary data from varied providers, but do not guarantee complete precision. Users must independently verify salaries before making financial commitments. Salary fluctuations occur due to industry standards, demand shifts, and location. We disclaim any guarantee regarding the correctness of the listed salary data. By accessing this site, you agree that salary data is not definitive.
The salary estimates on optisalary.com are meant for informational use only. We compile salary data from varied providers, but cannot guarantee absolute accuracy. Users should independently confirm salaries before making career commitments. Salary fluctuations occur due to company policies, negotiation skills, and experience levels. We disclaim any warranty regarding the correctness of the provided salary data. By using this site, you acknowledge that salary data is subject to updates.