Home > Salary > Kenya > Help Desk Engineer
A help desk engineer is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve hardware and software issues, diagnose network problems, and assist with the installation and configuration of computer systems. Help desk engineers also maintain documentation of support activities, track and prioritize support tickets, and escalate complex issues to higher-level technical teams when necessary. They may communicate with users through various channels such as phone, email, or chat, ensuring prompt and effective resolution of their IT-related problems.
Estimated Yearly Salary: 876,861 KES
Estimated Monthly Salary: 73,072 KES
Estimated Weekly Salary: 16,863 KES per week
Estimated Hourly Salary: 422 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 70,613 KES
Estimated Weekly Salary: 16,295 KES per week
Estimated Hourly Salary: 407 KES per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 5,562 USD
Estimated Monthly Salary: 464 USD
Estimated Weekly Salary: 107 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 876,861 KES
Estimated Monthly Salary: 73,072 KES
Estimated Weekly Salary: 16,863 KES per week
Estimated Hourly Salary: 422 KES per hour
By working as Help Desk Engineer a person can save up to 224 USD per month or 2,682 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Help Desk Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
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Help Desk Engineer salary in Kenya
Average Yearly Salary of Help Desk Engineer in Kenya is approximately 876,861 KES (5,562 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Engineer do?
A help desk engineer is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve hardware and software issues, diagnose network problems, and assist with the installation and configuration of computer systems. Help desk engineers also maintain documentation of support activities, track and prioritize support tickets, and escalate complex issues to higher-level technical teams when necessary. They may communicate with users through various channels such as phone, email, or chat, ensuring prompt and effective resolution of their IT-related problems.
Skills: Help desk engineer, Technical support, Troubleshooting, Network diagnostics, Computer systems, Customer service
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Engineer make?
Salary details
How much does Help Desk Engineer make?Estimated Yearly Salary: 876,861 KES
Estimated Monthly Salary: 73,072 KES
Estimated Weekly Salary: 16,863 KES per week
Estimated Hourly Salary: 422 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 847,354 KESEstimated Monthly Salary: 70,613 KES
Estimated Weekly Salary: 16,295 KES per week
Estimated Hourly Salary: 407 KES per hour
Last revision of data: 2024-01-08Help Desk Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,562 USD
Estimated Monthly Salary: 464 USD
Estimated Weekly Salary: 107 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Engineer job salary compared to average salary in Kenya.
Comparison shows that a person working as Help Desk Engineer in Kenya earns on average:
1.01 times the average salary (or 101% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Engineer job salary compared to average salary in Kenya.
Comparison shows that a person working as Help Desk Engineer in Kenya earns on average:
1.01 times the average salary (or 101% of average salary).
Is Help Desk Engineer a well paid job?
Yes, our data show that Help Desk Engineer is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Engineer?
High salary for Help Desk Engineer would be somewhere between 964,547 KES and 1,271,448 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Engineer in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 876,861 KES
Estimated Monthly Salary: 73,072 KES
Estimated Weekly Salary: 16,863 KES per week
Estimated Hourly Salary: 422 KES per hour
By working as Help Desk Engineer a person can save up to 224 USD per month or 2,682 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Engineer
Ethiopia is 1,773 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Electronics hardware design engineer (1,365,146 KES per year, pre-tax.)
Incident manager (1,221,610 KES per year, pre-tax.)
Appeals and grievances investigator (583,914 KES per year, pre-tax.)
Vendor specialist (599,969 KES per year, pre-tax.)
Program project manager (1,330,366 KES per year, pre-tax.)
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