Help Desk Coordinator salary in Kenya

Average Yearly Salary of Help Desk Coordinator in Kenya is approximately 740,047 KES (4,660 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Coordinator do?

A Help Desk Coordinator is responsible for providing technical support and assistance to end-users in an organization. They are the first point of contact for troubleshooting and resolving IT issues, whether it is hardware, software, or network-related. Their duties include answering phone calls and emails, logging tickets, diagnosing problems, and escalating complex issues to the appropriate team members. They also maintain documentation of solutions and frequently asked questions to ensure efficient problem-solving in the future. Additionally, Help Desk Coordinators may assist in training new employees on basic IT procedures and software applications.

Skills: Help Desk Coordinator, Technical Support, Troubleshooting, Customer Service, IT Support, Ticket Management
Job industry: Information technology

How much does Help Desk Coordinator make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Help Desk Coordinator a well paid job?

Yes, our data show that Help Desk Coordinator is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Help Desk Coordinator?

High salary for Help Desk Coordinator would be somewhere between 814,052 KES and 1,073,068 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Coordinator in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 740,047 KES
Estimated Monthly Salary: 61,671 KES
Estimated Weekly Salary: 14,232 KES per week
Estimated Hourly Salary: 356 KES per hour
By working as Help Desk Coordinator a person can save up to 148 USD per month or 1,780 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Coordinator

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

Data as of 2025

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