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Guest Services Manager Hotel salary in Kenya

Average Yearly Salary of Guest Services Manager Hotel in Kenya is approximately 799,753 KES (5,094 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Guest Services Manager Hotel do?

occupation personasA Guest Services Manager in a hotel is responsible for ensuring that guests have a pleasant and comfortable stay. They oversee all aspects of guest services, including check-in and check-out procedures, handling guest complaints and requests, and providing information about the hotel and local attractions. They coordinate with other departments such as housekeeping and maintenance to ensure that guests' needs are met promptly. Additionally, they train and supervise the front desk staff, ensuring that they provide excellent customer service and follow hotel policies and procedures.

Skills: Guest Services Manager, Hotel, Customer Service, Hospitality, Front Desk, Guest Satisfaction
Job industry: Hospitality


How much does Guest Services Manager Hotel make?

Salary details
How much does Guest Services Manager Hotel make?
Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 774,990 KES
Estimated Monthly Salary: 64,583 KES
Estimated Weekly Salary: 14,904 KES per week
Estimated Hourly Salary: 373 KES per hour
Last revision of data: 2024-01-02



Guest Services Manager Hotel estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 5,094 USD
Estimated Monthly Salary: 425 USD
Estimated Weekly Salary: 98 USD per week
Estimated Hourly Salary: 2 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 3 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

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Salary comparison to National average

Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.

Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Guest Services Manager Hotel job salary compared to average salary in Kenya.
Comparison shows that a person working as Guest Services Manager Hotel in Kenya earns on average:
0.92 times the average salary (or 92% of average salary).

Is Guest Services Manager Hotel a well paid job?

Yes, our data show that Guest Services Manager Hotel is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Guest Services Manager Hotel?

High salary for Guest Services Manager Hotel would be somewhere between 879,728 KES and 1,159,642 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Guest Services Manager Hotel in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
By working as Guest Services Manager Hotel a person can save up to 185 USD per month or 2,214 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Guest Services Manager Hotel

Ethiopia is 1,625 USDdown arrow 68%
Details on Guest Services Manager Hotel salary in Ethiopia
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

(9,866,711 KES per year, pre-tax.)
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
(7,514,557 KES per year, pre-tax.)
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)

Data as of 2025

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