Home > Salary > Kenya > Guest Services Manager Hotel
A Guest Services Manager in a hotel is responsible for ensuring that guests have a pleasant and comfortable stay. They oversee all aspects of guest services, including check-in and check-out procedures, handling guest complaints and requests, and providing information about the hotel and local attractions. They coordinate with other departments such as housekeeping and maintenance to ensure that guests' needs are met promptly. Additionally, they train and supervise the front desk staff, ensuring that they provide excellent customer service and follow hotel policies and procedures.
Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 64,583 KES
Estimated Weekly Salary: 14,904 KES per week
Estimated Hourly Salary: 373 KES per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 5,094 USD
Estimated Monthly Salary: 425 USD
Estimated Weekly Salary: 98 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
By working as Guest Services Manager Hotel a person can save up to 185 USD per month or 2,214 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Guest Services Manager Hotel
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Septic tank servicer or sewer pipe cleaner (539,102 KES per year, pre-tax.)
Art supervisor manager (1,989,436 KES per year, pre-tax.)
Loom fixer (640,690 KES per year, pre-tax.)
Credentialist (681,928 KES per year, pre-tax.)
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Guest Services Manager Hotel salary in Kenya
Average Yearly Salary of Guest Services Manager Hotel in Kenya is approximately 799,753 KES (5,094 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Guest Services Manager Hotel do?
A Guest Services Manager in a hotel is responsible for ensuring that guests have a pleasant and comfortable stay. They oversee all aspects of guest services, including check-in and check-out procedures, handling guest complaints and requests, and providing information about the hotel and local attractions. They coordinate with other departments such as housekeeping and maintenance to ensure that guests' needs are met promptly. Additionally, they train and supervise the front desk staff, ensuring that they provide excellent customer service and follow hotel policies and procedures.
Skills: Guest Services Manager, Hotel, Customer Service, Hospitality, Front Desk, Guest Satisfaction
Job industry: Hospitality
Job industry: Hospitality
How much does Guest Services Manager Hotel make?
Salary details
How much does Guest Services Manager Hotel make?Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 774,990 KESEstimated Monthly Salary: 64,583 KES
Estimated Weekly Salary: 14,904 KES per week
Estimated Hourly Salary: 373 KES per hour
Last revision of data: 2024-01-02Guest Services Manager Hotel estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,094 USD
Estimated Monthly Salary: 425 USD
Estimated Weekly Salary: 98 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Guest Services Manager Hotel job salary compared to average salary in Kenya.
Comparison shows that a person working as Guest Services Manager Hotel in Kenya earns on average:
0.92 times the average salary (or 92% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Guest Services Manager Hotel job salary compared to average salary in Kenya.
Comparison shows that a person working as Guest Services Manager Hotel in Kenya earns on average:
0.92 times the average salary (or 92% of average salary).
Is Guest Services Manager Hotel a well paid job?
Yes, our data show that Guest Services Manager Hotel is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Guest Services Manager Hotel?
High salary for Guest Services Manager Hotel would be somewhere between 879,728 KES and 1,159,642 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Guest Services Manager Hotel in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 799,753 KES
Estimated Monthly Salary: 66,646 KES
Estimated Weekly Salary: 15,380 KES per week
Estimated Hourly Salary: 384 KES per hour
By working as Guest Services Manager Hotel a person can save up to 185 USD per month or 2,214 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Guest Services Manager Hotel
Ethiopia is 1,625 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Septic tank servicer or sewer pipe cleaner (539,102 KES per year, pre-tax.)
Art supervisor manager (1,989,436 KES per year, pre-tax.)
Loom fixer (640,690 KES per year, pre-tax.)
Credentialist (681,928 KES per year, pre-tax.)
Medical equipment driver (478,236 KES per year, pre-tax.)
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