Guest Services Manager salary in Kenya

Average Yearly Salary of Guest Services Manager in Kenya is approximately 911,721 KES (5,756 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Guest Services Manager do?

A Guest Services Manager is responsible for overseeing the overall guest experience in a hotel, resort, or other hospitality establishment. They coordinate and manage the front desk operations, concierge services, and guest relations to ensure smooth and efficient operations. Their main duties include supervising staff, handling guest inquiries and complaints, managing reservations, and ensuring exceptional customer service. The Guest Services Manager is also responsible for training and developing the front desk team, implementing policies and procedures, and maintaining a high level of guest satisfaction. They collaborate with various departments, such as housekeeping and maintenance, to address guest needs and resolve any issues that may arise during their stay. Additionally, they may assist in budgeting, forecasting, and revenue management.

Skills: Guest Services Manager, Hospitality, Customer Service, Front Desk Operations, Guest Relations, Concierge Services
Job industry: Hospitality

How much does Guest Services Manager make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Guest Services Manager a well paid job?

Yes, our data show that Guest Services Manager is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Guest Services Manager?

High salary for Guest Services Manager would be somewhere between 1,002,893 KES and 1,321,995 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Guest Services Manager in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 911,721 KES
Estimated Monthly Salary: 75,977 KES
Estimated Weekly Salary: 17,533 KES per week
Estimated Hourly Salary: 438 KES per hour
By working as Guest Services Manager a person can save up to 240 USD per month or 2,876 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Guest Services Manager

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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