Home > Salary > Kenya > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 1,260,988 KES
Estimated Monthly Salary: 105,082 KES
Estimated Weekly Salary: 24,250 KES per week
Estimated Hourly Salary: 606 KES per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 101,607 KES
Estimated Weekly Salary: 23,448 KES per week
Estimated Hourly Salary: 586 KES per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 7,974 USD
Estimated Monthly Salary: 665 USD
Estimated Weekly Salary: 153 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 1,260,988 KES
Estimated Monthly Salary: 105,082 KES
Estimated Weekly Salary: 24,250 KES per week
Estimated Hourly Salary: 606 KES per hour
By working as Customer Support Engineer a person can save up to 425 USD per month or 5,094 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Radio operator (486,931 KES per year, pre-tax.)
Product safety engineer (1,183,194 KES per year, pre-tax.)
Interpreter (560,865 KES per year, pre-tax.)
Traffic supervisor (573,883 KES per year, pre-tax.)
Administration clerk (478,236 KES per year, pre-tax.)
Customer Support Engineer salary in Kenya
Average Yearly Salary of Customer Support Engineer in Kenya is approximately 1,260,988 KES (7,974 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 1,260,988 KES
Estimated Monthly Salary: 105,082 KES
Estimated Weekly Salary: 24,250 KES per week
Estimated Hourly Salary: 606 KES per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 1,219,286 KESEstimated Monthly Salary: 101,607 KES
Estimated Weekly Salary: 23,448 KES per week
Estimated Hourly Salary: 586 KES per hour
Last revision of data: 2024-01-09Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,974 USD
Estimated Monthly Salary: 665 USD
Estimated Weekly Salary: 153 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Kenya is a country located in East Africa. It has a diverse population of approximately 53 million people. The land area of Kenya is around 580,367 square kilometers, making it the 48th largest country in the world. It is bordered by Ethiopia to the north, Somalia to the northeast, Tanzania to the south, Uganda to the west, and South Sudan to the northwest.
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Kenya.
Comparison shows that a person working as Customer Support Engineer in Kenya earns on average:
1.45 times the average salary (or 145% of average salary).
Estimated national average yearly salary is 869,520 KES (6,000 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Kenya.
Comparison shows that a person working as Customer Support Engineer in Kenya earns on average:
1.45 times the average salary (or 145% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 1,387,087 KES and 1,828,433 KES. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in Kenya?
Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 1,260,988 KES
Estimated Monthly Salary: 105,082 KES
Estimated Weekly Salary: 24,250 KES per week
Estimated Hourly Salary: 606 KES per hour
By working as Customer Support Engineer a person can save up to 425 USD per month or 5,094 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Kenya, see costs of living in Kenya.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Ethiopia is 2,551 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Kenya
(9,866,711 KES per year, pre-tax.)
2. Cardiologist
(8,249,858 KES per year, pre-tax.)
(7,939,285 KES per year, pre-tax.)
4. Neurosurgeon
(7,706,816 KES per year, pre-tax.)
(7,676,980 KES per year, pre-tax.)
(7,545,448 KES per year, pre-tax.)
(7,519,239 KES per year, pre-tax.)
8. Urologist
(7,514,557 KES per year, pre-tax.)
9. Oncologist
(7,503,914 KES per year, pre-tax.)
(7,503,863 KES per year, pre-tax.)
Data as of 2025Random salary:
Radio operator (486,931 KES per year, pre-tax.)
Product safety engineer (1,183,194 KES per year, pre-tax.)
Interpreter (560,865 KES per year, pre-tax.)
Traffic supervisor (573,883 KES per year, pre-tax.)
Administration clerk (478,236 KES per year, pre-tax.)
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