Crm Support Analyst salary in Kenya

Average Yearly Salary of Crm Support Analyst in Kenya is approximately 1,163,537 KES (7,384 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Crm Support Analyst do?

A CRM Support Analyst is responsible for providing technical support and assistance to users of Customer Relationship Management (CRM) systems. They troubleshoot and resolve issues related to the CRM software, including system errors, data discrepancies, and user access problems. They also assist in implementing and configuring CRM systems according to user requirements, ensuring smooth functionality and optimal performance. In addition to providing support, CRM Support Analysts may also be involved in training end-users on how to effectively use the CRM system, creating user documentation, and conducting system testing. They work closely with cross-functional teams, such as IT, sales, and marketing, to understand business needs and provide solutions that enhance customer relationship management.

Skills: CRM Support Analyst, Technical Support, Troubleshooting, CRM System, User Training, Data Management.
Job industry: Software development

How much does Crm Support Analyst make?

Difference in salary year over year or average salary increase is approximately 3 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Crm Support Analyst a well paid job?

Yes, our data shows that Crm Support Analyst is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Crm Support Analyst?

High salary for Crm Support Analyst would be somewhere between 1,279,891 KES and 1,687,129 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Crm Support Analyst in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,163,537 KES
Estimated Monthly Salary: 96,961 KES
Estimated Weekly Salary: 22,376 KES per week
Estimated Hourly Salary: 559 KES per hour
By working as Crm Support Analyst a person can save up to 375 USD per month or 4,504 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Crm Support Analyst

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

Data as of 2025

Random salary:
Head sawyer automatic (681,928 KES per year, pre-tax.)
Client solution director (1,605,763 KES per year, pre-tax.)
Financial analyst (965,167 KES per year, pre-tax.)
Airline ticket agent (586,688 KES per year, pre-tax.)
Gas delivery driver (504,322 KES per year, pre-tax.)

Feedback about these results