Computer Help Desk Operator salary in Kenya

Average Yearly Salary of Computer Help Desk Operator in Kenya is approximately 618,775 KES (3,938 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Computer Help Desk Operator do?

A computer help desk operator is responsible for providing technical support and assistance to computer users within an organization. They respond to inquiries, diagnose and troubleshoot hardware and software problems, and offer solutions to ensure smooth operation of computer systems. Help desk operators may assist with network connectivity issues, software installations, password resets, and other user-related problems. They document and track all reported issues and resolutions, maintaining a knowledge base for future reference. Excellent communication skills are essential as they interact directly with end-users, guiding them through step-by-step instructions or remotely accessing their systems to resolve issues. A strong understanding of computer systems, hardware, software, and networking is crucial for success in this role.

Skills: computer help desk operator, technical support, troubleshooting, customer service, IT support, problem-solving.
Job industry: Information technology

How much does Computer Help Desk Operator make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Computer Help Desk Operator a well paid job?

No, our data shows that Computer Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Computer Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Computer Help Desk Operator?

High salary for Computer Help Desk Operator would be somewhere between 680,653 KES and 897,224 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Computer Help Desk Operator in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 618,775 KES
Estimated Monthly Salary: 51,565 KES
Estimated Weekly Salary: 11,900 KES per week
Estimated Hourly Salary: 297 KES per hour
By working as Computer Help Desk Operator a person can save up to 88 USD per month or 1,058 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Computer Help Desk Operator

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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