Claim Representative salary in Kenya

Average Yearly Salary of Claim Representative in Kenya is approximately 1,130,476 KES (7,192 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Claim Representative do?

A claim representative is responsible for processing and handling insurance claims on behalf of clients. They serve as the main point of contact for policyholders, guiding them through the claims process and ensuring timely resolution. Claim representatives review policy coverage, investigate claims, gather necessary documentation, and determine the validity and extent of coverage. They assess damages, negotiate settlements, and collaborate with other professionals such as adjusters, appraisers, and legal counsel. Additionally, claim representatives may provide guidance and support to clients in understanding their policy terms and conditions, answering questions, and addressing concerns. Strong communication, analytical, and problem-solving skills are essential in this role, as claim representatives must accurately assess claims and make fair and informed decisions. Attention to detail, empathy, and the ability to handle sensitive and emotional situations are also important attributes.

Skills: Claim representative, Insurance claims, Policy coverage, Claims processing, Settlement negotiation, Customer service.
Job industry: Insurance

How much does Claim Representative make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Claim Representative a well paid job?

Yes, our data shows that Claim Representative is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Claim Representative?

High salary for Claim Representative would be somewhere between 1,243,524 KES and 1,639,190 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Claim Representative in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 1,130,476 KES
Estimated Monthly Salary: 94,206 KES
Estimated Weekly Salary: 21,740 KES per week
Estimated Hourly Salary: 543 KES per hour
By working as Claim Representative a person can save up to 359 USD per month or 4,312 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Claim Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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