Assistant Manager Customer Service salary in Kenya

Average Yearly Salary of Assistant Manager Customer Service in Kenya is approximately 544,030 KES (3,442 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Assistant Manager Customer Service do?

An Assistant Manager Customer Service is responsible for assisting the manager in overseeing the customer service operations of a company or organization. They play a crucial role in ensuring customer satisfaction and maintaining high-quality service standards. Their duties may include supervising customer service representatives, handling escalated customer complaints, monitoring customer interactions, analyzing customer feedback, implementing customer service strategies, and training new staff members. They work closely with the manager to develop and implement policies and procedures that enhance the overall customer experience. An Assistant Manager Customer Service should possess excellent communication and problem-solving skills, as well as strong leadership abilities. They must be able to multitask, prioritize tasks, and handle stressful situations with ease.

Skills: customer service, assistant manager, customer satisfaction, leadership, problem-solving, communication.
Job industry: Retail

How much does Assistant Manager Customer Service make?

Difference in salary year over year or average salary increase is approximately 3 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Assistant Manager Customer Service a well paid job?

No, our data shows that Assistant Manager Customer Service is typically not a well-paid job. The salary varies based on experience. Meaning that even though Assistant Manager Customer Service might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Assistant Manager Customer Service?

High salary for Assistant Manager Customer Service would be somewhere between 598,433 KES and 788,844 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Assistant Manager Customer Service in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 544,030 KES
Estimated Monthly Salary: 45,336 KES
Estimated Weekly Salary: 10,462 KES per week
Estimated Hourly Salary: 262 KES per hour
By working as Assistant Manager Customer Service a person can save up to 47 USD per month or 562 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Assistant Manager Customer Service

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

Data as of 2025

Random salary:
Radiology administrator (661,541 KES per year, pre-tax.)
Medical transcription specialist (599,969 KES per year, pre-tax.)
Home healthcare director (1,632,614 KES per year, pre-tax.)
Assistant professor of english (576,231 KES per year, pre-tax.)
Landscape foreman (662,902 KES per year, pre-tax.)

Feedback about these results