Agency Service Representative salary in Kenya

Average Yearly Salary of Agency Service Representative in Kenya is approximately 876,379 KES (5,554 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Agency Service Representative do?

An agency service representative is responsible for providing customer support and assistance to clients of an agency. They act as a liaison between the agency and its customers, addressing inquiries, resolving issues, and ensuring a positive client experience. The representative handles various tasks, such as answering phone calls, responding to emails, and providing information about agency services and policies. They may also process client requests, update customer accounts, and maintain records of interactions. Strong communication and interpersonal skills are essential in this role, as representatives must effectively convey information, listen attentively to customer concerns, and provide appropriate solutions. Additionally, attention to detail and problem-solving abilities are crucial for accurately identifying and resolving customer issues.

Skills: customer service, client support, communication skills, problem-solving, multitasking, agency operations.
Job industry: Customer service

How much does Agency Service Representative make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Agency Service Representative a well paid job?

Yes, our data show that Agency Service Representative is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Agency Service Representative?

High salary for Agency Service Representative would be somewhere between 964,017 KES and 1,270,750 KES. However this is an estimation based on Gaussian Distribution.

How much can you save working as Agency Service Representative in Kenya?

Living in Kenya the approximate monthly expenses are: 240 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 876,379 KES
Estimated Monthly Salary: 73,032 KES
Estimated Weekly Salary: 16,853 KES per week
Estimated Hourly Salary: 421 KES per hour
By working as Agency Service Representative a person can save up to 223 USD per month or 2,674 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Kenya, see costs of living in Kenya.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ethiopia, Somalia, South Sudan, Tanzania, Uganda..
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Agency Service Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Kenya

Data as of 2025

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