Home > Salary > Jordan > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 18,067 JOD
Estimated Monthly Salary: 1,506 JOD
Estimated Weekly Salary: 347 JOD per week
Estimated Hourly Salary: 9 JOD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,458 JOD
Estimated Weekly Salary: 337 JOD per week
Estimated Hourly Salary: 8 JOD per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 18,150 USD
Estimated Monthly Salary: 1,513 USD
Estimated Weekly Salary: 349 USD per week
Estimated Hourly Salary: 9 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 18,067 JOD
Estimated Monthly Salary: 1,506 JOD
Estimated Weekly Salary: 347 JOD per week
Estimated Hourly Salary: 9 JOD per hour
By working as Call Center Director a person can save up to 1,133 USD per month or 13,590 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Jordan, see costs of living in Jordan.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Jordan
Average Yearly Salary of Call Center Director in Jordan is approximately 18,067 JOD (18,150 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?

Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 18,067 JOD
Estimated Monthly Salary: 1,506 JOD
Estimated Weekly Salary: 347 JOD per week
Estimated Hourly Salary: 9 JOD per hour
Comparing salary to last year:
Estimated Yearly Salary: 17,500 JODEstimated Monthly Salary: 1,458 JOD
Estimated Weekly Salary: 337 JOD per week
Estimated Hourly Salary: 8 JOD per hour
Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 18,150 USD
Estimated Monthly Salary: 1,513 USD
Estimated Weekly Salary: 349 USD per week
Estimated Hourly Salary: 9 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
Jordan is a country located in the Middle East, bordered by Saudi Arabia to the south and east, Iraq to the northeast, Syria to the north, and Israel and Palestine to the west. With a population of approximately 10 million people, Jordan is considered a relatively small country in terms of population size. The land area of Jordan spans around 89,342 square kilometers, making it a moderately sized nation.
Estimated national average yearly salary is 6,745 JOD (9,500 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Jordan.
Comparison shows that a person working as Call Center Director in Jordan earns on average:
2.68 times the average salary (or 268% of average salary).
Estimated national average yearly salary is 6,745 JOD (9,500 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Jordan.
Comparison shows that a person working as Call Center Director in Jordan earns on average:
2.68 times the average salary (or 268% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 19,874 JOD and 26,197 JOD. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Jordan?
Living in Jordan the approximate monthly expenses are: 380 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 18,067 JOD
Estimated Monthly Salary: 1,506 JOD
Estimated Weekly Salary: 347 JOD per week
Estimated Hourly Salary: 9 JOD per hour
By working as Call Center Director a person can save up to 1,133 USD per month or 13,590 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Jordan, see costs of living in Jordan.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Israel, Saudi Arabia, Iraq, Syria. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Jordan
(99,212 JOD per year, pre-tax.)
2. Cardiologist
(82,271 JOD per year, pre-tax.)
(79,706 JOD per year, pre-tax.)
4. Neurosurgeon
(77,036 JOD per year, pre-tax.)
(76,946 JOD per year, pre-tax.)
(75,615 JOD per year, pre-tax.)
7. Oncologist
(75,451 JOD per year, pre-tax.)
(75,426 JOD per year, pre-tax.)
(75,383 JOD per year, pre-tax.)
10. Urologist
(75,157 JOD per year, pre-tax.)
Random salary:
Architectural representative (12,209 JOD per year, pre-tax.)
District supervisor merchandising (9,341 JOD per year, pre-tax.)
Account leader (7,082 JOD per year, pre-tax.)
Hr administrative assistant (3,912 JOD per year, pre-tax.)
Production associate (5,873 JOD per year, pre-tax.)
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