Home > Salary > Italy > Help Desk Specialist
A help desk specialist is responsible for providing technical support and assistance to computer system users within an organization. They are the primary point of contact for troubleshooting and resolving issues related to hardware, software, network connectivity, and other IT-related problems. Help desk specialists diagnose problems, guide users through step-by-step solutions, and escalate complex issues to higher-level support teams if necessary. They also maintain detailed records of reported problems and resolutions to build a knowledge base for future reference. In addition, they may assist in setting up new user accounts, installing software updates, and conducting system maintenance tasks.
Estimated Yearly Salary: 29,258 EUR
Estimated Monthly Salary: 2,438 EUR
Estimated Weekly Salary: 563 EUR per week
Estimated Hourly Salary: 14 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,363 EUR
Estimated Weekly Salary: 545 EUR per week
Estimated Hourly Salary: 14 EUR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 29,451 USD
Estimated Monthly Salary: 2,454 USD
Estimated Weekly Salary: 566 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 29,258 EUR
Estimated Monthly Salary: 2,438 EUR
Estimated Weekly Salary: 563 EUR per week
Estimated Hourly Salary: 14 EUR per hour
By working as Help Desk Specialist a person can save up to 946 USD per month or 11,355 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Italy, see costs of living in Italy.
Estimated Yearly Salary for Help Desk Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Specialist salary in Italy
Average Yearly Salary of Help Desk Specialist in Italy is approximately 29,258 EUR (29,451 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Specialist do?

Skills: help desk specialist, technical support, troubleshooting, computer systems, customer service, IT support
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Specialist make?
Salary details
How much does Help Desk Specialist make?Estimated Yearly Salary: 29,258 EUR
Estimated Monthly Salary: 2,438 EUR
Estimated Weekly Salary: 563 EUR per week
Estimated Hourly Salary: 14 EUR per hour
Comparing salary to last year:
Estimated Yearly Salary: 28,354 EUREstimated Monthly Salary: 2,363 EUR
Estimated Weekly Salary: 545 EUR per week
Estimated Hourly Salary: 14 EUR per hour
Help Desk Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 29,451 USD
Estimated Monthly Salary: 2,454 USD
Estimated Weekly Salary: 566 USD per week
Estimated Hourly Salary: 14 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Italy, a country located in Southern Europe, is known for its rich history, culture, and stunning landscapes. With a population of approximately 60 million people, it is the fourth most populous country in Europe. Italy covers an area of around 301,340 square kilometers, making it slightly larger than the state of Arizona in the United States.
Estimated national average yearly salary is 34,352 EUR (37,700 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Specialist job salary compared to average salary in Italy.
Comparison shows that a person working as Help Desk Specialist in Italy earns on average:
0.85 times the average salary (or 85% of average salary).
Estimated national average yearly salary is 34,352 EUR (37,700 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Specialist job salary compared to average salary in Italy.
Comparison shows that a person working as Help Desk Specialist in Italy earns on average:
0.85 times the average salary (or 85% of average salary).
Is Help Desk Specialist a well paid job?
Yes, our data show that Help Desk Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Specialist?
High salary for Help Desk Specialist would be somewhere between 32,184 EUR and 42,424 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Specialist in Italy?
Living in Italy the approximate monthly expenses are: 1,508 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 29,258 EUR
Estimated Monthly Salary: 2,438 EUR
Estimated Weekly Salary: 563 EUR per week
Estimated Hourly Salary: 14 EUR per hour
By working as Help Desk Specialist a person can save up to 946 USD per month or 11,355 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Italy, see costs of living in Italy.
Salary comparison to region and neighbouring coutries
Country's neighbours are: France, Switzerland, Austria, Slovenia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Specialist
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Italy
(393,532 EUR per year, pre-tax.)
2. Cardiologist
(326,941 EUR per year, pre-tax.)
(316,297 EUR per year, pre-tax.)
4. Neurosurgeon
(306,986 EUR per year, pre-tax.)
(305,278 EUR per year, pre-tax.)
(299,865 EUR per year, pre-tax.)
(299,833 EUR per year, pre-tax.)
8. Oncologist
(299,544 EUR per year, pre-tax.)
9. Urologist
(299,256 EUR per year, pre-tax.)
10. Dermatologist
(298,192 EUR per year, pre-tax.)
Random salary:
Apprentice diesel mechanic (23,328 EUR per year, pre-tax.)
4-h program coordinator (24,283 EUR per year, pre-tax.)
Agricultural technician (20,033 EUR per year, pre-tax.)
Facility cleaner (18,760 EUR per year, pre-tax.)
Machinery maintenance mechanic (34,518 EUR per year, pre-tax.)
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