Home > Salary > Italy > Help Desk Assistant
A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Estimated Yearly Salary: 26,421 EUR
Estimated Monthly Salary: 2,202 EUR
Estimated Weekly Salary: 508 EUR per week
Estimated Hourly Salary: 13 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,123 EUR
Estimated Weekly Salary: 490 EUR per week
Estimated Hourly Salary: 12 EUR per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 26,439 USD
Estimated Monthly Salary: 2,203 USD
Estimated Weekly Salary: 508 USD per week
Estimated Hourly Salary: 13 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 26,421 EUR
Estimated Monthly Salary: 2,202 EUR
Estimated Weekly Salary: 508 EUR per week
Estimated Hourly Salary: 13 EUR per hour
By working as Help Desk Assistant a person can save up to 695 USD per month or 8,343 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Italy, see costs of living in Italy.
Estimated Yearly Salary for Help Desk Assistant
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Assistant salary in Italy
Average Yearly Salary of Help Desk Assistant in Italy is approximately 26,421 EUR (26,439 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Assistant do?

Skills: Help Desk Assistant, Technical Support, Troubleshooting, Customer Service, Computer Systems, Software Support.
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Assistant make?
Salary details
How much does Help Desk Assistant make?Estimated Yearly Salary: 26,421 EUR
Estimated Monthly Salary: 2,202 EUR
Estimated Weekly Salary: 508 EUR per week
Estimated Hourly Salary: 13 EUR per hour
Comparing salary to last year:
Estimated Yearly Salary: 25,478 EUREstimated Monthly Salary: 2,123 EUR
Estimated Weekly Salary: 490 EUR per week
Estimated Hourly Salary: 12 EUR per hour
Help Desk Assistant estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 26,439 USD
Estimated Monthly Salary: 2,203 USD
Estimated Weekly Salary: 508 USD per week
Estimated Hourly Salary: 13 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Italy, a country located in Southern Europe, is known for its rich history, culture, and stunning landscapes. With a population of approximately 60 million people, it is the fourth most populous country in Europe. Italy covers an area of around 301,340 square kilometers, making it slightly larger than the state of Arizona in the United States.
Estimated national average yearly salary is 34,352 EUR (37,700 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Italy.
Comparison shows that a person working as Help Desk Assistant in Italy earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 34,352 EUR (37,700 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Italy.
Comparison shows that a person working as Help Desk Assistant in Italy earns on average:
0.77 times the average salary (or 77% of average salary).
Is Help Desk Assistant a well paid job?
No, our data shows that Help Desk Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Assistant?
High salary for Help Desk Assistant would be somewhere between 29,063 EUR and 38,310 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Assistant in Italy?
Living in Italy the approximate monthly expenses are: 1,508 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 26,421 EUR
Estimated Monthly Salary: 2,202 EUR
Estimated Weekly Salary: 508 EUR per week
Estimated Hourly Salary: 13 EUR per hour
By working as Help Desk Assistant a person can save up to 695 USD per month or 8,343 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Italy, see costs of living in Italy.
Salary comparison to region and neighbouring coutries
Country's neighbours are: France, Switzerland, Austria, Slovenia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Assistant
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Italy
(393,532 EUR per year, pre-tax.)
2. Cardiologist
(326,941 EUR per year, pre-tax.)
(316,297 EUR per year, pre-tax.)
4. Neurosurgeon
(306,986 EUR per year, pre-tax.)
(305,278 EUR per year, pre-tax.)
(299,865 EUR per year, pre-tax.)
(299,833 EUR per year, pre-tax.)
8. Oncologist
(299,544 EUR per year, pre-tax.)
9. Urologist
(299,256 EUR per year, pre-tax.)
10. Dermatologist
(298,192 EUR per year, pre-tax.)
Random salary:
Credit union branch manager (41,223 EUR per year, pre-tax.)
Hair salon receptionist (14,793 EUR per year, pre-tax.)
Veterinary acupuncturist (54,243 EUR per year, pre-tax.)
Ambulance dispatcher (31,231 EUR per year, pre-tax.)
Call center analyst (22,672 EUR per year, pre-tax.)
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