Escalation Engineer salary in Italy

Average Yearly Salary of Escalation Engineer in Italy is approximately 66,354 EUR (66,269 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Escalation Engineer do?

An escalation engineer is a technical professional who specializes in resolving complex and critical issues that arise in software, hardware, or network systems. They work closely with customers, support teams, and developers to investigate, troubleshoot, and resolve escalated problems. This role requires strong analytical skills, deep technical knowledge, and the ability to think critically under pressure. Escalation engineers are responsible for analyzing logs, performing root cause analysis, and providing timely and effective solutions to ensure customer satisfaction. They often collaborate with cross-functional teams to develop and implement processes and tools that can prevent future escalations. Additionally, they may be involved in documenting and sharing knowledge with support teams and customers.

Skills: Escalation engineer, Technical support, Troubleshooting, Root cause analysis, Customer satisfaction, Problem resolution
Job industry: Technology

How much does Escalation Engineer make?

Difference in salary year over year or average salary increase is approximately 4 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Escalation Engineer a well paid job?

Yes, our data shows that Escalation Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Escalation Engineer?

High salary for Escalation Engineer would be somewhere between 72,989 EUR and 96,213 EUR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Escalation Engineer in Italy?

Living in Italy the approximate monthly expenses are: 1,508 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 66,354 EUR
Estimated Monthly Salary: 5,530 EUR
Estimated Weekly Salary: 1,276 EUR per week
Estimated Hourly Salary: 32 EUR per hour
By working as Escalation Engineer a person can save up to 4,014 USD per month or 48,173 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Italy, see costs of living in Italy.

Salary comparison to region and neighbouring coutries

Country's neighbours are: France, Switzerland, Austria, Slovenia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Escalation Engineer

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Italy

Data as of 2025

Random salary:
Service repair technical manager (25,077 EUR per year, pre-tax.)
Geographic information systems (gis), mapping specialist (32,341 EUR per year, pre-tax.)
Data entry processor (16,985 EUR per year, pre-tax.)
Facility operator (35,751 EUR per year, pre-tax.)
Resource analyst (39,849 EUR per year, pre-tax.)

Feedback about these results