Home > Salary > Italy > Call Center Analyst

Call Center Analyst salary in Italy

Average Yearly Salary of Call Center Analyst in Italy is approximately 28,104 EUR (28,013 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Call Center Analyst do?

occupation personasA call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center. The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.

Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service


How much does Call Center Analyst make?

Salary details
How much does Call Center Analyst make?
Estimated Yearly Salary: 28,104 EUR
Estimated Monthly Salary: 2,342 EUR
Estimated Weekly Salary: 540 EUR per week
Estimated Hourly Salary: 14 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 27,121 EUR
Estimated Monthly Salary: 2,260 EUR
Estimated Weekly Salary: 522 EUR per week
Estimated Hourly Salary: 13 EUR per hour
Last revision of data: 2024-01-09



Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 28,013 USD
Estimated Monthly Salary: 2,334 USD
Estimated Weekly Salary: 539 USD per week
Estimated Hourly Salary: 13 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 4 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

Want to check how your salary compares? Submit your own salary here

Compare salary to other countries

Please type in your occupation and select desired country to see latest trends in salaries.
Search
Country:

Salary comparison to National average

Italy, a country located in Southern Europe, is known for its rich history, culture, and stunning landscapes. With a population of approximately 60 million people, it is the fourth most populous country in Europe. Italy covers an area of around 301,340 square kilometers, making it slightly larger than the state of Arizona in the United States.

Estimated national average yearly salary is 34,352 EUR (37,700 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Italy.
Comparison shows that a person working as Call Center Analyst in Italy earns on average:
0.82 times the average salary (or 82% of average salary).

Is Call Center Analyst a well paid job?

Yes, our data show that Call Center Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Call Center Analyst?

High salary for Call Center Analyst would be somewhere between 30,914 EUR and 40,751 EUR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Call Center Analyst in Italy?

Living in Italy the approximate monthly expenses are: 1,508 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 28,104 EUR
Estimated Monthly Salary: 2,342 EUR
Estimated Weekly Salary: 540 EUR per week
Estimated Hourly Salary: 14 EUR per hour
By working as Call Center Analyst a person can save up to 826 USD per month or 9,917 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Italy, see costs of living in Italy.

Salary comparison to region and neighbouring coutries

Country's neighbours are: France, Switzerland, Austria, Slovenia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Call Center Analyst

France is 34,252 USDup arrow 22%
Details on Call Center Analyst salary in France
Switzerland is 66,449 USDup arrow 137%
Details on Call Center Analyst salary in Switzerland
Austria is 41,646 USDup arrow 49%
Details on Call Center Analyst salary in Austria
Slovenia is 22,746 USDdown arrow 19%
Details on Call Center Analyst salary in Slovenia
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Italy

(393,532 EUR per year, pre-tax.)
(326,941 EUR per year, pre-tax.)
(316,297 EUR per year, pre-tax.)
(306,986 EUR per year, pre-tax.)
(305,278 EUR per year, pre-tax.)
(299,865 EUR per year, pre-tax.)
(299,833 EUR per year, pre-tax.)
(299,544 EUR per year, pre-tax.)
(299,256 EUR per year, pre-tax.)
(298,192 EUR per year, pre-tax.)

Data as of 2025

Random salary:
Building code inspector (34,352 EUR per year, pre-tax.)
Director of fiscal policy (66,160 EUR per year, pre-tax.)
Talent acquisition partner (34,907 EUR per year, pre-tax.)
Certified orthotist (co) (48,490 EUR per year, pre-tax.)
Business process management consultant (65,388 EUR per year, pre-tax.)

Frequently searched careers by keyword and country
Call center analyst
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
call center analyst salary in italy 2025
Link to this graph - use the following code to display the salary graph on your page: <a href='https://optisalary.com/salary?country=italy&job=call-center-analyst'><img src='https://optisalary.com/wp-content/graphs/salary/call-center-analyst-salary-in-italy-2025.jpg' alt='call center analyst salary in italy 2025' title='call center analyst salary in italy 2025' /></a>
Please note:
The salary data presented here are intended for reference purposes only.
optisalary.com offers salary estimates for educational purposes exclusively. While we gather data from multiple providers, we cannot guarantee full accuracy. Users are encouraged to review external platforms before making major financial moves. Salaries shift due to numerous elements, such as experience, industry trends, and negotiation tactics. We make no guarantee regarding the correctness of the displayed salary data. Your use of this site confirms your understanding of these conditions.
The salary estimates on optisalary.com are meant for reference purposes only. We collect salary data from varied sources, but cannot guarantee complete accuracy. Users should on their own confirm salaries before making financial commitments. Salary variations occur due to industry standards, demand shifts, and location. We deny any warranty regarding the correctness of the listed salary data. By accessing this site, you agree that salary data is subject to updates.