Home > Salary > Indonesia > Product Support Specialist
A Product Support Specialist is responsible for providing technical assistance and support to customers who have purchased a particular product or service. They are the primary point of contact for customers experiencing issues or seeking guidance, requiring them to possess excellent communication and problem-solving skills. The occupation involves analyzing and troubleshooting problems, identifying solutions, and guiding customers through the resolution process. Product Support Specialists may also be involved in training customers on how to use the product effectively and efficiently. They collaborate closely with other departments, such as engineering or sales, to ensure customer satisfaction and product improvement. This role requires strong attention to detail, the ability to work well under pressure, and a deep understanding of the product or service being supported.
Estimated Yearly Salary: 189,684,426 IDR
Estimated Monthly Salary: 15,807,036 IDR
Estimated Weekly Salary: 3,647,777 IDR per week
Estimated Hourly Salary: 91,194 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 15,235,541 IDR
Estimated Weekly Salary: 3,515,894 IDR per week
Estimated Hourly Salary: 87,897 IDR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 11,443 USD
Estimated Monthly Salary: 954 USD
Estimated Weekly Salary: 220 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 189,684,426 IDR
Estimated Monthly Salary: 15,807,036 IDR
Estimated Weekly Salary: 3,647,777 IDR per week
Estimated Hourly Salary: 91,194 IDR per hour
By working as Product Support Specialist a person can save up to 530 USD per month or 6,365 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Product Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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Product Support Specialist salary in Indonesia
Average Yearly Salary of Product Support Specialist in Indonesia is approximately 189,684,426 IDR (11,443 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Product Support Specialist do?
A Product Support Specialist is responsible for providing technical assistance and support to customers who have purchased a particular product or service. They are the primary point of contact for customers experiencing issues or seeking guidance, requiring them to possess excellent communication and problem-solving skills. The occupation involves analyzing and troubleshooting problems, identifying solutions, and guiding customers through the resolution process. Product Support Specialists may also be involved in training customers on how to use the product effectively and efficiently. They collaborate closely with other departments, such as engineering or sales, to ensure customer satisfaction and product improvement. This role requires strong attention to detail, the ability to work well under pressure, and a deep understanding of the product or service being supported.
Skills: Product Support, Technical Assistance, Customer Service, Troubleshooting, Problem-solving, Communication Skills
Job industry: Customer support
Job industry: Customer support
How much does Product Support Specialist make?
Salary details
How much does Product Support Specialist make?Estimated Yearly Salary: 189,684,426 IDR
Estimated Monthly Salary: 15,807,036 IDR
Estimated Weekly Salary: 3,647,777 IDR per week
Estimated Hourly Salary: 91,194 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 182,826,494 IDREstimated Monthly Salary: 15,235,541 IDR
Estimated Weekly Salary: 3,515,894 IDR per week
Estimated Hourly Salary: 87,897 IDR per hour
Last revision of data: 2024-01-03Product Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 11,443 USD
Estimated Monthly Salary: 954 USD
Estimated Weekly Salary: 220 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Product Support Specialist job salary compared to average salary in Indonesia.
Comparison shows that a person working as Product Support Specialist in Indonesia earns on average:
1.18 times the average salary (or 118% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Product Support Specialist job salary compared to average salary in Indonesia.
Comparison shows that a person working as Product Support Specialist in Indonesia earns on average:
1.18 times the average salary (or 118% of average salary).
Is Product Support Specialist a well paid job?
Yes, our data show that Product Support Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Product Support Specialist?
High salary for Product Support Specialist would be somewhere between 208,652,869 IDR and 275,042,418 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Product Support Specialist in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 189,684,426 IDR
Estimated Monthly Salary: 15,807,036 IDR
Estimated Weekly Salary: 3,647,777 IDR per week
Estimated Hourly Salary: 91,194 IDR per hour
By working as Product Support Specialist a person can save up to 530 USD per month or 6,365 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Product Support Specialist
Malaysia is 19,307 USD
East Timor is 48,794 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
2. Cardiologist
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Law enforcement forest ranger (137,849,850 IDR per year, pre-tax.)
Education administrator elementary and secondary school (226,621,622 IDR per year, pre-tax.)
Lead hand inspecting and testing (110,462,146 IDR per year, pre-tax.)
Admissions counselor (133,317,522 IDR per year, pre-tax.)
Job site superintendent (177,921,600 IDR per year, pre-tax.)
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